Business Relationship Manager at Impronics Technologies

Job Role & Summary 

• An IT Business Relationship Manager is tasked with developing, managing, and sustaining the business relations of an IT or digital company. They ensure that the accounts manager and the team are managing the accounts well according to the set rules and regulations. They may also create training and coaching in specific IT-related areas of the companies whenever needed. 

Responsibilities

 Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets 

•  Seek out the appropriate contact in an organization 
•  Generate leads from prospective customers with professional ways. 
•  Meet with customers/clients face to face or over the phone 
•  Foster and develop relationships with customers/clients 
•  Understand the needs of your customers and be able to respond effectively with a plan of how to meet these 
•  Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business 
•  Work strategically - carrying out necessary planning in order to implement operational changes 
•  Draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal 
•  Have a good understanding of the businesses' products or services and be able to advise others about them 
•  Ensure staff are on board throughout the organisation, and understand the need for change and what is required of them 
•  Train members of your team, arranging external training where appropriate 
•  Discuss promotional strategy and activities with the marketing department 
•  Liaise with the finance team, warehousing and logistics departments as appropriate 
•  Seek ways of improving the way the business operates 
•  Attend seminars, conferences and events where appropriate 
•  Keep abreast of trends and changes in the business world. 

Skills 

•  Able to create and implement business and strategic plans in accordance with the client's requirements 
•  Proficient in effectively initiating or establishing key business relationships. 
•  An excellent negotiator with assertive traits 
•  Capable of leading and guiding individuals with established plans, methods, protocols, and measures.