Business Analyst: Online Lending at Capitec Bank

Purpose Statement

• Liaise with business to formulate and hand over functional specifications for the online credit platform in order to grow on-line capabilities, deliver a better online customer experience and driving increased engagement, loyalty and revenue.
• Steer the system development processes through linking internal and external IT technical resources to facilitate the successful implementation and maintenance of such systems.
• Compile test plans and ensure delivery is according to business requirements
• Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions

Experience

• Minimum 3 -5 years’ relevant software development experience as a Business Analyst in the Retail Credit, Online Banking Industry.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Commerce or Information Technology

Knowledge
Detailed knowledge and understanding of:

• The Banking Industry (Products and Customer needs)
• The Retail Credit, Online Banking or E-commerce Industry
• The Internet and developing Web-based products and services
• Web applications related to money transactions
• Social media and e-commerce for brands
• Online client behaviour and industry best practices
• Credit Scoring
• National Credit Act (NCA)
• National Credit Regulator (NCR)
• Business analysis and design
• Project Management principles and methodologies
• Systems Development Life Cycle (SDLC)
• Agile development principles and methodologies (certification will be advantageous)

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Influencing Skills
• Presentation Skills
• Facilitation Skills
• Analytical Skills
• Problem solving skills
• Commercial Thinking Skills
• Attention to Detail
• Planning, organising and coordination skills

Competencies

• Adapting and Responding to Change
• Analysing
• Delivering Results and Meeting Customer Expectations
• Learning and Researching
• Persuading and Influencing
• Presenting and Communicating Information
• Relating and Networking
• Working with People

Conditions of Employment

• A valid driver's license and own vehicle is required
• Clear criminal and credit record