Assistant Manager - Johannesburg at Apex Group

Role Summary 

• As an Assistant Manager, you will be reporting to a Manager within Apex, to have responsibility for the preparations of accurate portfolio valuations on a timely basis.

Key Responsibilities 

• Maintaining oversight of a portfolio of clients, ensuring efficient administration of client matters;
• Assist with the management of projects and client take-on, under guidance of line manager;
• Provide guidance and support to junior members of staff on a daily basis;
• Ensure diary task lists are monitored and cleared on a timely basis;
• Identifying and driving process improvements and efficiencies to improve client recoverability;
• Ensuring team follows required processes and procedures in line with wider Apex and department policy;
• Identify team training needs and arrange training sessions as appropriate;
• Be fully aware of client fee arrangements and identify opportunities to invoice outside of fee agreement;
• Generally act in the best interests of the division by supporting team members;
• Maintaining strong relationships with existing clients by becoming a key escalation contact for service matters;
• Maintaining oversight of day-to-day operations of client companies and ensuring junior members respond to clients' queries in a timely manner;
• Act as final reviewer of all work produced by administrators/senior administrators in respect of a portfolio of clients;
• Coordinating client transactions, circulate and track documentation and executions and ensure necessary filings are completed in a timely manner.

Corporate Secretarial

• Maintaining strong relationships with existing clients by becoming a key escalation contact for service matters;
• Maintaining oversight of day-to-day operations of client companies and ensuring junior members respond to clients' queries in a timely manner;
• Act as final reviewer of all work produced by administrators/senior administrators in respect of a portfolio of clients;
• Coordinating client transactions, circulate and track documentation and executions and ensure necessary filings are completed in a timely manner.