API Integration Specialist at Sanlam Group

What will you do?

As an API Gateway Integration resource in the GSA: Managed Application Services team, you will be is responsible for managing implementations, integration & deployments for various standalone applications across the Sanlam group on. You are expected to ensure 99% uptime for all hosting platforms, especially platforms related to the API solution.  Your responsibility includes dealing with various stakeholders including application developers, architects, end-to-end architects, project managers, management teams, change management, incident management, etc. It will be your responsibility to ensure standards are implemented and maintained, and also manage and maintained SLA’s with various clients.

What will make you successful in this role?

• Be a trusted subject matter expert in System Integration and Application Programming Interfaces (APIs)
• Previous work experience in an Integration and/or API gateway platform
• General understanding of good API Management practices
• Ensuring stability in the API integration platform through appropriate DevOps practices (documentation, monitoring, performance monitoring, automated deployment, CI/CD pipelines)
• Maintain or improve on current High Availability of platform during outages or Disaster Recovery exercises.
• Interacting with internal and external stakeholder including developers, project manager, product management, technical support to understand and support their API needs
• General knowledge and understanding of Linux RHEL (or similar) operating system
• Understanding of following DB technologies: MS SQL, Mariadb, MySql, MySql Enterprise, DB2, Oracle, Postgres
• Understanding the following concepts: Load balancing, DNS configuration, Firewalls and whitelisting, network perimeters, server proxies, SSL/TLS encryption, REST services, SOAP services, API management
• Able to troubleshoot issues related to application hosting on a server level
• Create weekly / monthly reports on environment stability
• Create weekly / monthly reports on incidents and requests
• Perform Release Management (Software, Hardware & Services) Activities
• Perform Configuration Control Activities
• Perform Change Management Activities, including Logging of changes, Attending Pre- / E- & Weekly CAB

Qualification and Experience

Qualifications

• Matric
• IT related Degree or Diploma in Information Technology

Experience

• 3+ years relevant IT experience.
• 3+ Years IT Experience in a technical specialist role / leadership role
• Experience in Client relationship management
• Knowledge of one of more of Sanlam Group Technology's Clients Business' and Systems will be an advantage

Personal Attributes

1. Decision quality - Contributing through others
2. Organisational savvy - Contributing through others
3. Optimises work processes - Contributing through others
4. Plans and aligns - Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.