Aftermarket Manager Global Grade 11 at Barloworld Equipment

Key Outputs

• Manage the Dealer co-ordinator representatives and admin staff.
• General administration and management of the department.
• Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain).
• Effective self-management and performance ownership
• Build and maintain effective relationships with customers, colleagues and principals through effective communication and follow-through;
• Drive achievement of regional financial targets through the Balanced Scorecards.
• To manage the Perkins Parts after sales department and ensure adherence to good customer service protocol, and generate turnover, Building the Second level dealer parts capability , giving stakeholders a targeted return on investment;
  Development and marketing of parts campaigns and products to all internal and external customers;
• To provide solutions for all Perkins equipment customers and to increase parts sales;
• To drive profitable parts growth within the organization by realizing targeted returns for all key stakeholders
• Owner of key Perkins Aftermarket Pillar, ensuring adherence to Perkins requirements for SnA
• Identify the organisation’s strengths and weaknesses.
• Respond to opportunities and threats in the Perkins Parts market environment
• Ensure strategies lead to a continual growth in the component business.
• Effective management of Second level dealers and Parts dealers

Qualification, Experience and Competencies

• Matric or higher, 3 to 5 years’ experience in parts supervision or sales role
• SAP and CRM literate MS office programs
• Good communication (written, verbal and presentation) and negotiation skills
• Ability to work independently, under pressure and meeting deadlines
• Willing to travel as and when required
• High level of computer literacy (including relevant SAP exposure)
• Good knowledge of Perkins components and relevant industry
• Business development skills and knowledge
• Financial management skills
• Strategic management ability
• Track record in leading / managing people in a team-based and participative environment
• Presentation and communication skills; Good Customer relations
• Valid Passport and drivers licence
• Ability to have all inoculations required to travel to foreign countries
• Ability to obtain visas to BWE territories