Adventure Activities Team Leader – Kiara Lodge at Beekman Group

Key Performance Areas:

• Hiking and guiding, leading groups on outdoor excursions, providing information on flora, fauna, and geography.
• Responsibilities include ensuring safety, interpreting nature, and enhancing participants’ outdoor experience.
• Strong knowledge of local ecosystems, navigation skills, and first aid are essential. Excellent communication and leadership abilities are crucial for fostering an enjoyable and educational hiking experience.
• Daily program development, design, plan, and implement adventure sports programs such as rock climbing, kayaking, zip-lining, mountain biking, and other outdoor activities.
• Develop and manage a calendar of events, ensuring a diverse and engaging lineup of activities throughout the year.
• Ensure all adventure sports activities comply with safety regulations and industry standards.
• Conduct regular safety inspections and risk assessments of equipment and facilities.
• Train Staff on safety protocols and emergency procedures.
• Schedule Staff shifts and manage rosters.
• Provide exceptional customer service, addressing inquiries, complaints, and feedback promptly and professionally.
• Oversee the maintenance and upkeep of adventure sports facilities and equipment.
• Assist in taking equipment and activity bookings.
• Assist with promotions, functions, and events.
• To be pro-active and use initiative with customer service and complaints.
• Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations, water safety and hygiene within the prescribed working area
• Up sell all Resort facilities.
• Child mind kids – Love for Children – Facilitate and arrange kids and family water sport entertainment games and activities. 

Position Requirements:

• Experience in entertainment in various settings like theme parks, Children’s camps, Hotels and Resorts.
• Ability to lead games and activities for kids and families.
• Public speaking
• Computer literacy and Audio-visual expertise
• Proficiency in Crisis management
• Safety and security act (O.H.S.A)
• First Aid
• Live Out Position 

Person Requirements:

• Matric/Grade 12 equivalent
• High energy levels with a passion for working with the public & particularly children.
• Prepared to work outside of normal office hours which includes, public holidays and weekends.
• Work during high season periods
• Work within a multi-cultural environment including multi genders
• Flexibility, patience and adaptability