Administrator: Payment Services at Capitec Bank

Purpose Statement

• To contribute towards an optimal client experience for Capitec clients through providing administrative support in designated areas along the client life cycle:
• Supporting the Relationship and Regional managers with onboarding and managing client relationships.
• Loading and maintaining all client and payment information on relevant systems, and processing client requests or enquiries. 

Experience

MINIMUM:

• 2 - 3 years’ compliance monitoring and administration experience
• 3 years general Banking experience 

IDEAL:

• 2+ years’ compliance monitoring and administration experience 

Qualifications (Minimum)

• National Certificate

Qualifications (Ideal or Preferred)

• A relevant qualification in Commerce or Banking

Knowledge

MINIMUM:

• Excellent knowledge of applicable clearing rules
• Knowledge of the interbank payments arena
• Computer literacy (MS Office – Word & Excel)
• Payment systems
• Payment streams (Authenticated collections / Debicheck, EFT)

IDEAL:

• Capitec Bank knowledge
• Data and Analytics
• Client service principles

Skills

• Attention to Detail
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Problem solving skills

Conditions of Employment

• Clear criminal and credit record