Administrator - Midrand at Dis-Chem Pharmacies

About the Job

• Dis-Chem Pharmacies’ Head Office in Midrand has an opportunity available for an Administrator to join the Dis-Chem Health team. The main purpose of this role will be to manage the day-to-day administrative tasks and coordination support to the Dis-Chem Health team. To assist with the implementation of Dis-Chem Health processes, practices and systems.

Minimum Requirements

Essential:

• Matric or equivalent Senior Certificate

Advantage:

• Certificate in Administration

Job Specification

• General administrative support and completion of monthly scheduled administrative tasks
• Co-ordinating and preparation for Team meetings, including recording team deliverables and progress reporting.
• Provide data and prepare all relevant Dis-Chem Health correspondence, documents and or/reports.
• Provide statistics to line management on the agreed measurable and frequency.
• Deal with enquiries, requests and queries timeously and refer to Management when necessary.
• Assist with the maintenance and implementation of policies and procedures.
• Respond to extra related queries and workflows.
• Use the Call Centre system correctly to ensure that calls are logged accurately.
• Maintain and report on query statistics on the agreed Measure and frequency.
• Provide recommendations to improve client service and treat customers fairly as per the regulatory framework set by the Financial Sector Conduct Authority.
• Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.
• Provide weekly stats to line management on agreed measurables.

Competencies

Essential:

• Computer Skills – Excel, PowerPoint, Outlook
• Customer Service
• Communication skills
• Interpersonal skills
• Analytical and problem-solving skills
• Honest and trustworthy
• Attention to detail Deadline driven

Special conditions of employment...

• South African citizen
• MIE, clear criminal and credit

Remuneration and benefits...

• Market related salary
• Medical aid
• Provident fund
• Staff account