Account Manager at Publicis Groupe

Job Description

Responsibilities (include but are not limited to):

• Campaign Management: Oversee through-the-line (TTL) campaigns, predominantly focusing on digital, from start to finish with minimal senior supervision.
• Client Interaction: Serve as the primary point of contact for day-to-day client interactions, managing expectations and ensuring excellent service delivery.
• Client Partnership: Develop deep understanding of client business and relationships, positioning yourself as an indispensable partner to ensure longevity and a strong partnership.
• Strategic Understanding: Grasp client strategies and agency processes to deliver high-quality work efficiently.
• Project Ownership: Take full accountability for all work presented and delivered.
• Financial Targets: Support the Account Director and Business Unit Director in achieving financial targets.
• Information Management: Provide seniors with accurate information to ensure proper support for both you and the client.
• Client Communication: Engage in honest conversations with clients to foster trust and ensure positive outcomes.
• Strategic Partnership: Act as a strategic partner to clients, driving better work, business conversations, and building stronger business relationships.
• Creative Integrity: Maintain the integrity of the creative strategy and work throughout the campaign.
• Team Management: Manage different personalities within the team to achieve the best results from each individual.
• Industry Knowledge: Stay updated on industry trends, including broad communication trends and client competitor work, to add value to your client's business.

Qualifications

Qualifications / Experience / Skills:

• Education: Relevant tertiary qualification in Marketing or Business Communications.
• Experience: Minimum of 3 years as an Account Executive with at least 1 year as a Mid-Level Account Manager in an Advertising Agency or a similar environment.
• Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint, etc.) and experienced with Chase.
• Industry Knowledge: Essential experience in TTL and Digital, with a strong understanding of digital marketing.
• Language Skills: Excellent command of the English language (both verbal and written).
• Presentation Skills: Strong presentation skills.
• Organizational Skills: Strong administrative and organizational skills.
• Numerical Skills: Strong numerical skills with experience in financial and budget management.
• Multitasking: Ability to manage multiple briefs simultaneously.
• Stakeholder Management: Seamlessly manage the expectations of multiple stakeholders to deliver according to brief, strategy, and high standards.

Personality Attributes:

• Team Player: Ability to work collaboratively and independently.
• Calm Under Pressure: Remain calm in highly pressurized environments.
• Accountability: Reliable and accountable for responsibilities.
• Energy: Energetic and enthusiastic about work.
• Honesty: Honest and transparent in communication.
• Assertiveness: Able to assertively manage client and team expectations.
• Proactivity: Proactive in problem-solving and driving solutions.
• Solution-Driven: Focused on delivering solutions and meeting deadlines.
• Passion: Passionate about advertising and delivering excellent results.
• Attention to Detail: Meticulous with a keen eye for detail.
• Flexibility: Willing to work beyond normal office hours, including overtime if required.
• Brand Adaptability: Comfortable working on alcohol brands if needed.