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We are one of the world’s leading natural resources supply chain audit and advisory groups. From groundbreaking investigations to world leading due diligence Over the last ten years we have established an unrivalled position as the bridge between actors at each stage of the value chain, from major EU, US regulators, and Chinese industry bodies, to cor...
Job description
Main Purpose: To manage a team of +/- 12 Collections staff in order to enable the Department to meet and surpass its strategic objectives, specifically to increase our reductions and decrease our roll rates.The leadership style that is required is a balanced approach of performance and people management to ensure that staff is informed, competent and motivated.The successful candidate will be required to work shifts in line with the Collections operational hours (Mon – Sat), and will report to the Collections Call Centre Manager.
Core Responsibilities and Tasks
Key Competencies
Minimum Requirements
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