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NICE (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, i...
Job description
Job Summary
Solutions Consultants (SC) are the primary providers of support to Account Executives in the sales cycle. SCs are required to scope proofs of concept, understand and direct the setup of a proof environment, both internally and externally. SC must be technical understanding the intricacies of the product suite, and be capable of supporting multiple products through answering of client questions about product features and architecture, through demonstration, and through creation of proof points. SC must be able to start with raw interactions, manage the inflow of data into the Nexidia system, create the analysis that generates proof, construct the business case that supports further engagement and design and deliver the proof demonstration.
SC may lead teams of Senior Business & Business Analysts working across multiple managed analytics projects, in variety industries. The role is responsible for ensuring that highest quality work products are delivered as part of client engagements including: working with client and internal general managers, executives, and team members to outline and fulfill analytical business requirements and meet customer expectations based on defendable business intelligence. Responsibilities also include: working with key stakeholders in other parts of the organization to inform and provide guidance on Contracts and SOW’s, customer training, influence Product Development of potential product enhancements and provide Marketing with Customer Success Stories.
Essential Duties And Responsibilities
Nexidia Compliance Responsibilities
Additional Duties And Responsibilities
Knowledge, Skills, And Abilities
Education And Experience
PHYSICAL DEMANDS / WORK ENVIRONMENT
Physical Demands: Some overnight travel by car or plane will be required. May require some International travel
Work environment: Professional office environment that is entrepreneurial, creative, innovative, team-oriented, inspiring, diverse and challenging with dedication to creating and developing cutting-edge business solutions for our customers. Working conditions are normal for an office environment; work may require occasional weekend and/or evening work.
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