Senior Manager: SCM Procure to Pay & Operational Finance at MTN

Job Description

Please note that this role is based in Gallo Manor, Johannesburg

Mission/Core purpose of the Job:

Senior Manager: SCM Procure to Pay & Operational Finance is primarily responsible to lead the Requisition to Order and Accounts Payable teams and to provide support to the SSH SCM function on all aspects related to operational finance.

• The purpose of this role is to ensure best in class services are provided to the Opcos and continued focus on innovation and process improvement of the Procure to Pay (PtP) process. In addition, the incumbent will partner with Opco and Finance and SCM Centres of Excellence (CoE) to ensure effective and efficient PtP operation via Oracle and non-process workflows as applicable. Furthermore, this role will ensure that all financial activities which impact the SCM function in general are identified, reviewed on a regular basis and managed accordingly.

Specific processes covered as part of the SCM Procure to Pay & Operational Finance operations are:

• End-to-end procure-to-pay (P2P) process, consisting of the Requisition to Order and Accounts Payable sub-processes
• Payments to creditors
• Monthly reconciliations - all AP and Inventory-related trial balance accounts and creditor statements
• Travel and Expenditure, Petty Cash and Business Advances
• All financial accounting issues impacting SCM processes, e.g. write-off provisions, posting of journals, completeness and accuracy of the trial balance per Opco, etc.

Education/Business Degree:

• Qualified CA(SA) essential
• An appropriate post graduate qualification Honours Degree in Commerce

Work Experience:

• Overall 11-15 years of work experience
• 10 - 12 years of relevant working experience in a PtP environment
• 6 years of experience in senior position
• 6 years of relevant functional Finance experience preferably in a mid to senior position
• Experience in the service management of business operations

Key Job Responsibilities

• Operational Delivery
• Transition and Service Delivery Management
• Act as single point of contact to address issues escalated from SSH Executive, GM: SSH SCM Service Delivery, Operating Company (Opco) Functional Heads, Opco Business Partners, Group Management Services (GMS) leadership and Centre of Excellence (CoE) functional heads.
• Drive the adherence to SSH SCM financial SLAs and ensure compliance with the different business units throughout the organisation to reverse SLAs
• Understand customer feedback and create innovative solutions for better service delivery
• Communicate business and functional updates for PtP to appropriate parties
• Membership in governance forums like Service Delivery Governance Council, Service Delivery Steering Committee
• Develop an effective PtP management framework and ensure adherence/ contribution to appropriate policies, processes and procedures for PtP operations
• Manage efficient transition of process from Opco into the SSC

Operations Management

• Review the performance of the PtP area, and ensure that the required service delivery targets are met on a daily, weekly and monthly basis.
• Review financial and non-financial SCM reporting packs to ensure that the relevant regulatory requirements have been complied with and monitor business unit KPIs
• Effective cost management of the PtP area, to ensure lowest cost of service while maintaining the standards that have been set.
• Review budgets/ forecasts for the new period and variance reports for current period; all reports to be discussed with Opco before considering appropriate action
• Provide expert information and support where needed
• Ensure SLA’s are adhered for all PtP processes
• Participate and manage the migration from the retained organisation for the PtP team
• Resolve PtP queries / escalations
• Design and track dashboards for quality, productivity and effectiveness
• Perform periodic internal quality audits
• Work closely with
• HR in Staffing, people initiatives and attrition management
• Project Management team in ensuring seamless migration from the retained organization
• Service Management team to ensure Process Improvement Initiatives
• IT on automation / digitization initiatives for the process.