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Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible. Citi's mission is to serve as a trusted partner to our cli...
Job description
Purpose –Support of Electronic Banking Services and Citi channels.
Major Objectives – The role will assume support of EBS activities and functions (Telephonic, Technical, Training)
Impact on Citibank – Provision of a global standard of enhanced client experience with Citi. Provision of immediate local and regional EB Hub support. Escalation conduit between in country support and Citi advanced support teams. Enabling quicker Mandate to money for TTS deal Implementations, better training, technical and integration support for Africa Division customers.
Tactical Accountabilities
Person Specific/Knowledge/Experience
Skills
Qualifications
Valuing Diversity
Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.
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