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  • Posted: Mar 16, 2017
    Deadline: Not specified
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    MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995. Other businesses in the group are; M-Net (delivers thematic channels and exclusive content to DSt...
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    CX Designer

    Job Description

    •  A minimum of 5+ years experience in user experience/service design of which 3 years should have been in a leadership capacity
    •  Specialized training in Service design and/or Customer Experience
    •  Plan, coordinate and facilitate journey map validation sessions with country / corporate teams as input for the CX blueprint
    •  Evaluate the CX (and UX) design of existing design concepts as well as on-device prototypes and recommend design enhancements CX blueprint
    •  Lead the design process as per the MCA approved design methodology and approach with strict adherence to project timelines and outcomes.

     

    Method of Application

    Interested and qualified? Go to MultiChoice on www.linkedin.com to apply

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