Office Service Coordinator at JLL

Salary: Competitive Salary

Role Summary:

Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Office Service Coordinator (OSC) will manage a range of soft services and provide the necessary support to ensure the efficient and effective running of the site.

Responsibilities:

• Monitor and maintain office equipment and supplies

• Manage and maintain regular contact and meetings with relevant vendors- to report on issues, recommendations and cost estimates

• Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained

• Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customers and action queries promptly in line with SLA

• Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training

• Travel/Visitors’ support – interface with locally approved hotels – assist Amazon global travel & hotel managers in information gathering and communicating up to date information to staff.

• Assist in the organizing of internal and external Amazon events

• AV/VC conferencing rooms’ support

• Manage canteen and kitchen facilities – provide direction to housekeeper

• Raise purchase orders

• Manage car parking Wiki page

• Deputise / provide cover for Building Operations Coordinator / Facilities Manager when appropriate

Education: Diploma/degree level

Requirements:

• Knowledge of Facilities/Office Services Coordinator role
• Previous experience of working within a in a high profile corporate environment
• Previous reception or hospitality experience
• Fluency in English and local language
• Problem solving
• Good decision making
• Excellent written/verbal communications
• Spreadsheet and word processing
• Customer focused
• Good inter-personal skills
• Assertive
• Attention to detail