Position Description
Santam’s Digital Motor department has a position available for an Adjuster Support Clerk who will be based in Auckland Park.
The Adjuster Support Clerk is primarily responsible for providing administrative support to the adjustment function.
Key Responsibilities
Skills
Santam’s Digital Motor department has a position available for an Adjuster Support Clerk who will be based in Auckland Park.
The Adjuster Support Clerk is primarily responsible for providing administrative support to the adjustment function.
Key Responsibilities
- Administrative support functions for the assigned adjusters
- Create or amend orders
- Process payments to relevant suppliers (e.g. Motor Body Repairers)
- Expediting – ensuring delivery of replacement goods and follow-up of services by external suppliers
- Create salvage on system
- Arrange and manage car hire (initial, extensions, and overall cost)
Skills
- Fully computer literate – MS Office
- Strong Client-centric orientation
- Well-developed administrative capabilities
- Analytical Skills
- Communication Skills
- Personal lines policy knowledge
- Commercial line policy knowledge
- Comprehensive and detailed short-term insurance claims process knowledge (motor and non-motor)
- Matric
- Short term insurance-related qualification (preferable)
- 2- 3 years’ experience in a short-term claims department
- Client Service Orientation
- Problem Solving
- Decision Making
- Resilience
- Handling Information
- Gathering Information
- Oral Communication
- Living the values
Gmail
Yahoomail