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Aspen has a proud heritage dating back more than 160 years and is committed to sustaining life and promoting healthcare through increasing access to its high quality affordable medicines and products. Aspen has a market capitalisation of approximately US$10 billion, is the largest pharmaceutical company listed on the JSE Limited (share code: APN) and rank...
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Job description
ROLE PURPOSE:
A key anticipated service to business units is the SAP Platform Hana Enterprise Cloud (HEC) and associated Services.
The vision for SAP HEC and associated Services is to maximize business unit success in utilising the HEC platform and associated functionality, tools and Services as Aspen broadens the footprint of the SAP HEC platform in the Business. S/he will ensure excellence & delivery of the entire SAP HEC service portfolio to in-flight (and planned) Projects and Business Entities already “Live” on the HEC platform. The role will include defining and agreeing operating levels, service levels and working with the extended Group IT organisation to establish OLA’s and SLA’s for the new Services where absent and Operationalise the Services once the project cycle comes to an end and they are stable. Use of a good technical and business understanding will be applied to Service Development problems, and unfolding issues, in order to ensure quick and effective handling of all actual or potential issues.
SPECIFIC OUTCOMES / CORE TASKS, RESPONSIBILITIES & AUTHORITY:
The SAP HEC Services Manager will:
Requirements
EDUCATION AND EXPERIENCE:
SKILLS AND ATTRIBUTES:
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