Technician: IS&T Information and Technology at City of Cape Town

Job description

(REF NO: CS 09/17)

Requirements:

• Technical IT Security qualification OF minimum CompTIA Security+ or equivalent

• Up to 2 years’ relevant working experience in IT Security

• Excellent written and verbal communication skills, due to the high levels of interaction between the IS&T teams and City staff.

Key performance areas:

• Delivering a support, development and maintenance service by adhering to service and operational level agreements

• Performing IT security incident management of corporate IT security systems e.g. antivirus and intrusion prevention systems

• Escalating IT security incidents to relevant ICT stakeholders for resolution

• Performing system administration roles in order to facilitate effective use of services and systems

• Supporting and maintaining corporate stakeholders in ICT infrastructure area to develop and protect substantial Corporate investment on ICT

• Ensuring that users and business requests are delivered and the Infrastructure systems meet business requirements

• Participating in projects through the lifecycle to ensure effective delivery of projects

• Researching and networking to ensure continuous refining and improving the City’s ICT infrastructure to maximise the City’s investment

• Ensuring that users and business requests are delivered and the Infrastructure systems meet business requirements.

• Please quote the reference number of the vacancy in all communications.

• Certified copies of qualifications must be available on request.

• Visit our website at www.capetown.gov.za/careers

• No late applications will be considered.

• If no notification of appointment is received within 3 months of the closing date, please accept that your application was unsuccessful.