KEY RESPONSIBILITIES:
Oversees the entire research process from start to finish together with the Senior Research Executive
Timing, briefs (project and interviewer / moderator), moderating (in
Minimum Requirements:
Minimum of 3_ years’ experience in Zone Control / Call Centre Experience.
1 year experience as a Team Leader within Zone Control / Call Centre environment.
Compre
Key Deliverables / Primary Functions
Act as first response and provide remote support to clients and answer incoming calls
Act is expert L2 support agent and ensure that we correctly di
Job Summary
We are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison,
What You'll Bring:
Job Description
Ensure that all TransUnion and government guidelines, procedures and policies have been followed, and track levels of accuracy
Provides trend d
Job Summary
Our Software Support Analysts are responsible for resolving customer queries and will need to analyse software issues to recommend solutions, engaging with clients via telephone and our
Job Summary
The Support team at KCS assists customers with queries and problems relating to the KCS application software post implementation. The Department also provides customers with a wide vari
Purpose of the Job:
To ensure delivery of quality service after reviewing specific tasks to our internal and external clients
Overview:
Education
Matric –Essential
Bachelor
Job Responsibilities:
Answer incoming calls and respond to customer's emails as well as other social media platforms in a professional, efficient and effective manner.
Providing cust
Job Description :
As a personal concierge shopper, you will be required to offer advice and guidance on products,
prepare orders for delivery, and assist with customer queries. You should demonstr
Job Description :
As a personal concierge shopper, you will be required to offer advice and guidance on products,
prepare orders for delivery, and assist with customer queries. You should demonstr
Job Description :
As a personal concierge shopper, you will be required to offer advice and guidance on products,
prepare orders for delivery, and assist with customer queries. You should demonstr
ABOUT THE TEAM
Customer Experience at Ipsos is All Things Customer. Our mission is to equip our clients with the insights they need to make better decisions about their customer experience inves
Key Responsibilities:
Service Line Strategy and Thought Leadership
Business Management
Contract Management
Client relationship management
Reporting
Client Service
Contribution / Coll
Mission
The Regional Inbound Replenishment Team lead should independently focus on supporting the GDC/RDC/LDC, SCOCs and Customer Centers (Consignment Stock) with all aspects of
Purpose of the Job:
Reporting to the Team Leader, the Support Assistant will be responsible for producing high-quality, detailed work based within the prescribed service level agreements (SLAs).
Purpose of the Job:
Reporting to the Team Leader, the Support Assistant will be responsible for producing high-quality, detailed work based within the prescribed service level agreements (SLAs).
Role summary:
A Call Centre Agent is required to improve customer satisfaction, customer service efficiency, overall customer retention rate as well as improve the total experience of TsogoSun cust