Job Vacancies at FNB South Africa

Purpose

To asses vendor resources as well as expertise and provide management with regular reporting regarding the health of the vendor portfolio

Experience and Qualifications

• Minimum Qualification - Relevant Business Management Diploma
• Experience - 1 to 3 years relevant experience specializing in vendor management and business analysis

Responsibilities

• Ensure operational excellence through the delivery of work processes according to defined quality standards
• Administer new contracts, pricing and reviews
• Resolve Vendor disputes and operational issues
• Assist Sourcing Team Leader to source suppliers in line with Group standards
• Engage with vendors to ensure that the most cost-effective benefits are derived for the bank and maintained in line with SLA’s
• Identify and utilise opportunities to assess and improve own performance
• Report on transactional and process activities within set guidelines to provide timely information for decision making
• Deliver customer service through adherence to quality service standards
• Contribute to cost efficiencies through responsible utilisation of work-related resources

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Purpose

• Handle all aspects of Insurance claims for clients including relevant documentation, liaising with insurance company and advising clients

Experience and Qualifications

• Minimum Qualification : Grade 12
• Experience : 2 years related experience
• Person must not be an unrehabilitated insolvent

Responsibilities

• Achieve net profit growth for business
• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Provide sales support efficiencies and services in order to ensure retention of clients
• Ensure client query responses are of high quality by monitoring client delivery constrains and escalate exceptions to manager
• Handle all aspects of Insurance claims for clients including relevant documentation, liaising with insurance company and advising clients
• Comply with governance in terms of legislative and audit requirements
• Ensure timely completion of general administrative tasks during execution of insurance claims to provide accurate and quality deliverables
• Provide timeous and accurate Management Information.
• Manage own development to increase own competencies