Vacancies at Faircape Group

Duties include but are not limited to:

• HANDOVER
• ADMINISTRATION AND REPORTING
• STAFF ALLOCATION AND MANAGEMENT
• MEDICATION
• MDT AND INTERACTION WITH PROFESSIONALS
• RESIDENT ADMISSIONS AND DISCHARGES
• STOCK MANAGEMENT.
• CLINICAL TASKS
• RISK MANAGEMENT
• INHOUSE TRAINING
• EMERGENCIES

Requirements
Qualifications - SANC registered as Registered Nurse. Up to date BLS.

Experience and Knowledge - Relevant experience as a shift leader, in the fields of medical/surgical nursing (sub-acute and long-term care), frailcare, dementia care and palliative care.

Skills and Attributes - Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, computer literate, professional, focused, fluent in English, proactive, organisational skills, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility. The incumbent should be well presented and professional.

Working Hours - Normal working days are Mondays to Sundays, according to the roster. You will be required to work 16.25 shifts per month. Day shifts will be worked between 06h30 to 18h30 and night shifts between 18h30 and 06h30.

Benefits

• Salary on offer from R30,000 per month plus a generous travel allowance.

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.al

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Specific duties include but is not limited to the following:
Staffing and Staff Management

• Manage Shift Leaders directly and all other staff indirectly
• Review job descriptions with HR when needed
• Drive performance appraisals once a year with all staff in the facility
• Do interviews for all staff replacements at the facility and recommend best candidates
• Ensure full staffing on each shift with specific emphasis on the proper deployment of all staff members.
• Approve all staff rosters
• Manage induction / orientation process and welcoming of all new staff
• Approve leave requests
• Approve shift change requests
• Oversee and monitor agency and privately employed care and nursing staff – ensure all procedure are followed take action when needed
• Liaise with HR regarding disciplinary matters and issue warnings when needed
• Attend CCMA with HR when needed
• Continuous liaising with HR on any employee relations matters
• Have regular (weekly) staff meetings to discuss issues at hand and allow for feedback from all.

Training

• Attend relevant management and clinical education programmes
• Address ongoing clinical skills and training needs within the facility with staff and inform Training Manager
• Encourage staff development and ongoing education
• Implement training programmes to new and existing staff as per specific training plan
• Ensure all training competencies have been completed and ensure all newly appointed staff completes the competency tests

Admissions and Discharges

• Oversee the entire admission and discharge process which is managed by the Shift leader and allocation of beds according to availability, diagnosis
• Interview prospective residents and their families, obtain all relevant medical reports as per company procedure and provide counselling where required
• Oversee that all documentation for admission, progress and discharges in sub acute facility (applicable only in facilities where a sub acute license is in place)
• Oversee the discharge process with family and residents and ensure discharge plan in place where necessary
• Final sign off for all admissions and discharges

Resident and Family Interaction

• Have full knowledge and communicate types and levels of services offered within the facility (ie long term and/or subacute) to interested persons enquiring about the facility
• Interface with families regularly and where support, assistance or decision making input is required
• Attend family meetings with the Shift Leader
• Resolve complaints from residents and family members
• Develop a professional clinical and caring relationship with all residents receiving care
• Provide effective education, advice and counselling to the resident about the matters relating to the facility, maintenance and/or staff
• Be able to discuss with residents their individual care plan and aspects of their health, condition and prognosis where possible.
• Refer resident to appropriate medical professional where necessary

Residents and Services Offered

• Communicate regularly with Village Manager and assist with healthcare matters regarding village residents. Discuss any issues that may overlap with healthcare
• Attend bi weekly MDT meetings to discuss lonely and vulnerable residents and implement action plans

Nursing and Care

Handover:

• Attend and supervise the nursing handover procedure daily as per the policy
• Be aware of all resident information exchanged during handover
• Use handover to communicate important notices to staff

Nursing and Care:

• Strive to achieve optimal level of care for all residents, and ensure staff adhere to scope of practice and best practice regulations
• Implement ethical guidelines and provisions of relevant legislation in caregiving in the facility
• Liaise with the Senior Nursing Manager and Faircape Doctors regarding any health/medical problems concerning residents if their assigned medical practitioner is not suitable.
• Inform the Senior Nursing Manager of any situations concerning resident’s care that requires intervention or follow up
• Review care plans with Shift Leader when necessary
• Manage emergency care response procedure
• Refer any residents requiring additional care to the appropriate hospital or other facility or medical practitioner involved.
• Liaise with on site OT, Dietician and social worker in terms of resident care where necessary
• Monitor nursing/care documentation to maintain high standard of documentation to avoid risk resulting from poor documentation

Risk Management and Emergencies

• Supervise implementation of infection control procedures during any outbreak or suspected infection occurring
• Record and action any health related incidents that occur in the healthcare and village and report to Claremont office as per company procedure
• Attend monthly H&S meetings and take action as needed
• Do H&S checks on iauditor according to procedure
• Plan and supervise fire drills and evacuation plans
• Be contactable at all times by means of company cell phone and respond to emergencies
• Inform Legal Deptartment at Claremont office of any possible conflicts and follow up
• Implement plans, prepare the facility and be present at all inspections (DOH and DSD)

Administration, Reporting and ECP

• Prepare reports and submissions in line with responsibilities such as the weekly report on the facility to the Nursing Manager
• Read and investigate all incidents and submit to the MDT as finalized
• Monitor and approve all requisitions via the Healthcare Administrator to Claremont office
• Communicate and report to support team and Claremont HOD’s on relevant matters
• Report to and liaise with CEO directly
• Oversee and manage ECP care plans and nursing records on the system
• Monitor the charting on ECP via spot checks and discuss with Shift Leaders
• Inform Senior Nursing Services Manager and IT of problems with ECP online notification, jotform as per policy
• Oversee services of meals, laundry, cleaning, maintenance, H&S and report any anomalies to the relevant support manager

Financial

• Manage available resources efficiently
• Provide rationale for any additional cost requirements
• Manage consumables and equipment and records of utilisation.
• Liaise with Accounts Department of Claremont office where required
• Negotiate tariffs in conjunction with the Senior Nursing Services Manager and the Financial Manager for healthcare admissions based on availability vs demand and the required level of care of a resident
• Oversee expenditure of the facility and inform Financial Manager at Claremont office of situations or issues pertaining to tariffs, admissions, payment of accounts, ordering of consumables, etc.

Overall Management of the Healthcare Facility

• Ensure that the courtyards are prepared daily by the maintenance assistant - cushions on chairs, umbrellas open, clean and inviting.
• Ensure the coffee shop is operational and manned to ensure quick and efficient service to the patients and their visitors. Oversee the overall cleanliness of the entire facility at all times and liaise with respective operational manager regarding any concerns
• Oversee the comprehensive management of the laundry service and liaise with respective operational manager regarding any concerns

Stock

• Ensure all assets in the facility are tagged and placed on the asset list
• Annual stock take of all stock
• Manage consumable stock daily, oversee proper stock control, billing and the ordering process
• Oversee all linen stock control
• Ensure all stock is handled with care and manage wastage and neglecthe

Requirements
Qualifications - Relevant nursing qualification as Registered Nurse, SANC registered

Experience - 5 years of experience in nursing, experience in geriatrics advantageous, experience in a similar leadership position, recent hospital experience

Skills and Knowledge - Strong interpersonal skills, professional communication, managerial skills, making sound decisions, computer literate, fluent in English. Dementia care, frail care, sub acute, palliative care, rehab, strokes

Working Hours - Normal working days are Monday to Friday, 07h00 to 17h00 with a 60 minute lunch break. As the manager of the facility, you are required to be available after hours to tend to emergencies

Benefits

• Salary on offer from R45,000 per month plus a generous travel allowance. 20 days of annual leave and exposure to both internal and external training. All Nursing Service Managers receive a company cellphone and are reimbursed for business related travel at the prevailing SARS rate.

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.

go to method of application »

Duties will include but are not limited to:

Sub-Acute Referrals

• Email sub-acute referrals to the medical aids to obtain authorisation

• Track the patient referral on the daily Google sheet and bed list

• E-mail doctors to thank them for referral

• Update the daily tracker by inserting the patient’s details

Authorisations

• Follow up calls with medical aids for outstanding authorisations and track on daily Google spreadsheet and bed list if not received within timeframe

• Track declined medical aid authorisations on the daily tracker Google spreadsheet and send an email to the HCA, Nursing Services Manager and the referring doctor

• Once authorisation is received, liaise with the Healthcare Administrator regarding patient admission

• Understand the medical aid schemes and what is covered through each scheme with regards to medication and benefits e.g. if the authorisation includes ambulance transfers, external service providers etc.

Medical Aid Relationships/Liaising

• Relationship management with key case managers at hospitals and medical aid schemes

Extended Length of Stay

• Ensure that reports are completed daily for patients that require extended stays and send to medical aid for approval
• Once approved, update the Tokai Daily tracking sheet and save a copy of the approval on the Google team drive in the patient folder

Resident Admission/Discharge Support/Coverage

• Perform tasks as requested by Senior Administrator
• Ensure that admission / discharge documentation is completed accurately
• Notify Healthcare Administrator if the contract is not signed prior to admission
• Liaise with family/patient to answer all questions prior to admission
• Contact family/patient and ensure that payment plan for both medication and medical consumables are in place 1 day prior to admission
• Obtain patient payment details for medication and medical consumables prior to admission
• Obtain proof of deposit prior to admission
• Confirm the number of available beds with the Healthcare Administrator and allocate the patient, with the approval of the Shift Leader and Nursing Services Manager
• Printing of documentation for the patient hospital file
• Complete the contract with a family member or the patient.
• Obtain patient’s banking details for the refund, identity document and medical aid card
• Ensure that the admission jotform is completed
• Refund jotform to be completed once the patient has been discharged
• Advise Healthcare Administrator on discharges for the day to ensure the billing is completed for the patient statementa

Requirements

Qualifications:

• Matric

Experience:

• 3 years proven experience as an Administrator

Skills and Attributes:

• Good computer skills (experience in Google Drive, Sheets and Docs preferable)
• Proven organizational and administrative skills
• Professional communication skills – both verbal and written
• Customer service orientated
• Neat in appearance
• Self motivated and strives for excellence
• Excellent interpersonal skills
• Responsible, accountable and dedicated
• Be able to work in a team and individually
• Excellent attention to detail
• Adaptable

Specific Requirements:

• Clear criminal record
• Contactable references

Working hours are Mondays to Fridays, from 08h00 until 17h00

Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful.