Jobs at Plennegy Group

Description

• Mascor is a Company consisting of franchised Automotive, agricultural mechanisation and fuel. With more than  50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional  and high-quality service and standards of workmanship. 
• Mascor is currently looking for an Agricultural Technician to ensure excellent service levels and high levels of diagnostics and technical skills on all agricultural equipment.

RESPONSIBILITIES:

• Quality of work
• Knowledge of work & systems including diagnostics.
• Ordering correct parts first time round to complete job
• Loading and closing of quality DTAC's 100%
• Comebacks less than 3% of own total labour sales
• Productivity at 100% and efficiency 85%
• Charge to total percentage = 85%
• Carry out all DLM's and courses assigned timeously.
• Adhere to company SOP’s.
• Comply with Company minimum tool requirements.
• Efficient time management re travelling etc.

 Administrative duties

• Completion of job cards within 24 hours
• Accurate completion of daily reports and technician diary.

 Customer service

• Ensure customer satisfaction is at 100% and all queries are attended to timeously.
• Ensure proper communication regarding jobs in progress

Requirements
REQUIREMENTS:

Qualifications:

• Min: Grade 12 & Job related Trade certificate
• Ideal: Grade 12 / N2 & Job related Trade certificate

Experience:

• Must be able to work on complex machinery and equipment including large tractors, combines, sprayers, harvesters and Precision AG.

KEY COMPETENCIES

• Able to operate under pressure.
• Attention to detail.
• Good communication skills
• Excellent practical skills
• Problem-solving abilities.
• Willing to work in a team.
• Basic supervisory skills,
• Computer literacy,
• Time management skills
• Training abilities

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Description

• Plennegy (Pty) Ltd was founded in 1955 and is both a trading and holding company with its core business being related to agriculture and property investments. Together with its associated companies, the group develops, produces and distributes seed, as well as supplies farming equipment, fuel and vehicles to the agricultural and retail industries. We are seeking a skilled and customer-focused Information Technology (IT) Support Technician to join our team. The IT Support Technician will be responsible for providing technical assistance, troubleshooting, and support to our employees in various technology-related areas. This role requires a strong knowledge of computer hardware and software systems, excellent problem-solving skills, and exceptional communication abilities. The ideal candidate will be proactive, detail-oriented, and have a passion for helping others with their technology needs.

RESPONSIBILITIES:

• Provide technical assistance and support to end-users regarding hardware, software, and network-related issues, both in-person and remotely.
• Diagnose and resolve hardware and software problems, including desktops, laptops, printers, mobile devices, and peripherals.
• Install, configure, and maintain computer hardware and software systems, including operating systems, applications, and utilities.
• Set up and troubleshoot computer networks, including local area networks (LANs) and wireless networks.
• Collaborate with the IT team to implement and maintain network security measures, such as firewalls and antivirus software.
• Assist with the setup and maintenance of audio-visual equipment, conference room systems, and other technology infrastructure.
• Manage user accounts, permissions, and access rights in various systems and applications.
• Provide guidance and training to end-users on the effective use of technology resources and tools.
• Document and maintain records of IT-related issues, resolutions, and system configurations.
• Stay up to date with emerging technologies and industry trends, and make recommendations for hardware and software upgrades or replacements.

Requirements
REQUIRMENTS:

Qualifications:

• Grade 12 (Matric) National Senior Certificate (Essential)
• Bachelor's degree in information technology (Essential)
• Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA), or equivalent will be advantageous.

Skills:

• Communication Skills
• Time Management Skills
• Practical Skills
• Problem-Solving Skills
• Customer Service Skills
• Analytical Thinking Skills

Experience:

• Computer Literacy
• Proven experience as an IT Support Technician or in a similar technical support role.