Jobs at MiWay Insurance Limited

What will you do?

Under general supervision, performs a limited variety of clerical duties for functional groups involving compiling and arranging data, making standard computations, processing and coding documents and maintaining records and files.  Routines are generally prescribed and supervision is readily available.

What will make you successful in this role?

• Grade 12/Standard 10/NQF 4 

• RE 5

• Exposure to the broker or dealer servicing environment

• Minimum of 2 years of broker/dealer sales or administration and client services.  

Driverables include, but will not be limited to

• Attend to incoming queries either telephonic or via email from both Brokers and Broker Clients

• Assist with amendments to client’s policies

• Provide brokers with constant feedback on queries

• Attend to QA corrections as identified by the QA department

Competencies required

• Above average computer literacy in MS Word and Excel  

• Above average numeric skills

• Analytical 

• Must be highly proficient in dealing with clients at all levels

• Excellent verbal and written communication skills

• Fluent in Afrikaans & English – both verbal and written  

• Attention to detail 

• Self-motivated

• Problem solving skills and solution oriented 

• Flexibility

• Ability to multi-task and cope with pressure 

• Commitment to personal and team goals

• Professionalism

• Presentable

• Ability to apply business rules and processes

• Good negotiating skills

Knowledge and Skills

• Processing transactions and conduct simple calculations
• Data collection and analysis
• Record keeping, filing and maintenance of databases
• Maintain work standards and quality verification

Personal Attributes

• Plans and aligns - Contributing dependently
• Communicates effectively - Contributing dependently
• Action orientated - Contributing dependently
• Optimises work processes - Contributing dependently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Being resilient - Contributing dependently
• Customer focus - Contributing dependently
• Collaborates - Contributing dependently
• Cultivates innovation - Contributing dependently
• Drives results - Contributing dependently

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Deadline to apply: 11 February 2022

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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What will you do?

Up for a new challenge, feel you can make a difference? The Claims Department is looking for an enthusiastic individual who would like to join the non driveable team as an advisor.

What will make you successful in this role?

• Grade 12/Standard 10/NQF 4

• BCom Degree (Optional) 

• Minimum 2 years’ experience in motor claims

• Minimum 2 years administrative experience

Essential Requirements

• Must be highly proficient in dealing with clients at all levels

• Excellent administrative skills

• Good communication skills

• Organised

• Professionalism

• Self-disciplined and time management orientated

• Self-motivated

• Analytical 

• Desire to excel

• Problem solving skills and solution oriented 

• Flexibility

• Ability to multi-task and cope with pressure 

• Attention to detail

• Able to work flexible hours

• Customer centric 

• Active listening skills 

• Understands claims processes and policy wording

• Administratively Efficient

• Team player

• Reliable 

• Fluent in more than one language (English and Afrikaans a must, Vernacular an advantage)

Knowledge and Skills

• Claims administration
• Claims settlements
• Payment approval and rejections
• Operate within claims guidelines and compliance

Personal Attributes

• Self-development - Contributing independently
• Decision quality - Contributing independently
• Plans and aligns - Contributing independently
• Manages conflict - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

The deadline to apply is 17 February 2022.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.