Job Opportunities at Standard Bank Group

JOB DESCRIPTION

To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

QUALIFICATIONS

• Minimum QualificationsType of Qualification: Secondary/High school/A levels/Matric
• Field of Study: Not applicable
• Experience Required
• Personal and Business Banking
• Branch Operations
• Experience Required: 1-2 years
• Relevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision. Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

ADDITIONAL INFORMATION

Competencies:

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People
• Challenging Ideas
• Articulating Information
• Making Decisions
• Showing Composure
• Understanding People
• Following Procedures
• Processing
• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)
• Producing Output

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JOB DESCRIPTION

To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers. To take demand from walk-in customer or any cash, sales and service-related matters, whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the required parameters.

QUALIFICATIONS

Minimum QualificationsType of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable
Experience Required
Personal and Business Banking
Branch Operations
Experience Required: 3-4 years
Relevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision. Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

ADDITIONAL INFORMATION

Competencies:

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People
• Challenging Ideas
• Articulating Information
• Making Decisions
• Directing People
• Understanding People
• Following Procedures
• Processing
• Banking Process & Procedures
• Application & Submission Verification (Consumer Banking)
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)
• Producing Output

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JOB DESCRIPTION

To provide an efficient and effective point of contact for new and existing Consumer Clients within the Branch and through Proactive initiatives. To provide an onsite selling capability to lead sources and acquire new business within the relevant Local Market. To ensure that the clients' banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new accounts, mandates and specimen signatures.

QUALIFICATIONS

Minimum Qualifications

• Secondary/High school/A levels/Matric
• NQF 5 FAIS Aligned qualification

Experience

• Client Coverage
• 3-4 years Experience in dealing with self-employed clients, high value/multi segment clients.
• Proven sales track record in the financial services industry, pro-active hunting experience i.e. and good stakeholder management experience.

ADDITIONAL INFORMATION

Behavioural Competencies:

• Examining Information
• Interacting with People
• Establishing Rapport
• Making Decisions
• Resolving Conflict

Technical Competencies

• Banking Process & Procedures
• Client Retention
• Risk Identification
• Customer Understanding ( Consumer Banking)
• Product Related Systems (Consumer Banking)

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JOB DESCRIPTION

To achieve Commercial Asset Finance (CAF) sales performance objectives by implementing approved asset-based finance transactions to both new and existing customers for allocated portfolio within a province across Corporate segment and sectors. 

QUALIFICATIONS

• Sales experience in Commercial Asset Finance. 
• Experience in preparation of credit motivations
• Experience in general banking
• Understanding of balance sheets and interpreting financial statements. 
• Must have completed FAIS RE 5 requirements.

ADDITIONAL INFORMATION

• Identifies and assesses new market opportunities for asset finance within the portfolio of existing Corporate Banking customers in conjunction with the Relationship teams (e.g., Business Managers, Relationship Managers, Account Executives).
• Provides SME support to the Relationship teams in the selling of asset-based finance to non-Standard Bank customers within the appropriate market segment.
• Actively refers sales leads to the Relationship teams.
• Assesses market opportunities with regards to external supplier, manufactures and alliance sales sources by remaining in touch with market forces and influences.
• Develops and maintains relationships with supplier, manufacturer and alliance partners with a view to gaining access to new customers that are currently not Standard Bank customers