Job Opportunities at Nedbank

Job Purpose

• To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.

Job Responsibilities

• Action stakeholder requests by capturing and processing the administration request on the relevant system.
• Ensure collection of B-BBEE certificates from suppliers are captured and verified 
• Responsible for ongoing supplier due diligence
• Monitoring of supplier risk  
• Minimise financial and reputational risk by ensuring accuracy of processing activities.
• Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS.
• Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
• Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
• Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.
• Prepare s month end packs for management .and various committees
• Escalate any anomalies s to relevant stakeholders.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Diploma: Financial Management / Diploma in Business Administration
• Minimum Experience Level
• Role specific

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business terms and definitions
• Data analysis
• Relevant regulatory knowledge
• Business writing skills
• Product Knowledge
• Relevant system knowledge
• Governance, risk and controls

Behavioural Competencies

• Communication
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work

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Job Purpose

• To plan, direct and co-ordinate the activities of enterprise-wide projects, Wealth Management projects and/or all other team deliverables to ensure that project goals are accomplished and to develop project plans/ team roadmaps, specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of available resources, in line with the business strategy. The Agile Project Manager will also monitor and report on project and team deliverable progress, run agile ceremonies, and provide mentorship and coaching on agile best practices. The Agile Project Manager will also ensuring the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team

Job Responsibilities

• Ensure successful implementation of Agile in projects and all other team workstreams as per the backlog with improved quality in accordance with business needs and strategic goals.
• Provide expert level guidance to the team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions.
• Coach the team in terms of Agile and SAFe practices.
• Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
• Engage and facilitate with multiple diverse groups, including vendors, to deliver across a spectrum of wants and needs
• Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project/team status reports as drivers
• Ensure accurate cost estimation based on coverage of client requirements and scope.
• Ensure project budget are managed within scope.
• Ensure work are delivered on target within due date, budget and according to scope and project governance.
• Ensure traceability of defined benefits throughout the lifecycle of the project and escalate any deviations.
• Ensure management of scope, including coverage of client requirements, are created based on estimations.
• Manage delivery of team work against agreed schedule. Meet project requirements.
• Manage team priorities effectively and ensured dependencies are catered for according to the project scope.
• Ensure professional advice accepted and implemented.
• Identify relevant stakeholders, communicate their roles, define their level of participation in project/squad, and map their communication needs and stakeholder engagement strategies throughout the project plan/team PI cycles. 
• Be able to structure and lead multidisciplinary and multi-level stakeholder engagements with the ability to synthesize and communicate in a non-technical language
• Ensure each stakeholder group is actively managed through the change cycle.
• Ensure business change impact is conducted across process, systems, and technology in accordance with change management plan.
• Ensure that testing is managed and conducted as per a testing plan.
• Ensure roles and strategies are defined, and behaviors and operations are understood.
• Ensure clients are informed.
• Ensure the change management process is led and supported together with the client.
• Ensure effective pre PI Planning and PI planning takes place for the squad
• Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
• Ensure client needs are accurately captured in scope.
• Ensure sufficient resource allocations.
• Manage delivery of large and complex projects according to prevailing project management methodology and other team workstreams as per the governance models.
• Conduct effective resource negotiation and allocation.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Project Management

Essential Certifications

• PMP or Prince certification. Programme Management certification (PGMP)

Preferred Certifications

• Project Management or closely related Certified Scrum Master  and  Scaled Agile certification

Minimum Experience Level

• 8-10 years experience working in a project environment of which 2-3 years working with medium to high complexity projects

Technical / Professional Knowledge

• Relevant regulatory knowledge
• Industry trends
• Relevant software and systems knowledge
• Research methodology
• Principles of financial management
• Cluster Specific Operational Knowledge
• Principles of project management
• Communication Strategies
• Decision-making process
• Governance, Risk and Controls

Behavioural Competencies

• Decision Making
• Influencing
• Planning and Organizing
• Work Standards
• Applied Learning
• Customer Orientation
• Earning Trust

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Job Purpose

• To manage a portfolio through multiple teams with a medium term strategic horizon. Responsible for API Platform architecture and development/engineering practices

Job Responsibilities

•     Provide agreed information, resources, professional advice and  strategic contribution to relevant stakeholders on time, in budget, within quality standards
•     Ensured that all individual and department results were delivered within budget to deadlines
•     Delivered services to client expectations and Nedbank standards
•     Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements
•     Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
•     Managed Stakeholder Relationships
•     Deliver services on client expectations and Nedbank standards  by ensuring the Service Level Agreement, Operational level agreements ,  contractual agreements,  and project schedules are met as stipulated
•     Advise and consult  to clients by  providing professional solutions that meet the requirements of the clients business needs
•     Ensure that professional solutions delivered within agreed parameters and timelines
•     Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
•     Enable the building of commercially viable relationships with clients by providing quality advice to clients
•     Monitor and manage client, service providers/ vendors, partners and  other stakeholder expectations
•     Actively engage to establish trust and respect of department members, direct reports, stakeholders & manager/s through active engagement with all parties
•     Delivered best practice services to client expectations
•     Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
•     Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
•     Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
•     Ensure that transparent transfer pricing for provision of products and services for the business area are  being followed through
•     Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by  establishing costs, prices and conditions
•     Ensure effective  targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
•     Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank's business requirements
•     Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards  
•  Ensured that all individual and department results were delivered within budget to deadlines
•     Delivered services to client expectations and Nedbank standards
•     Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements
•     Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
•     Managed Stakeholder Relationships
•     Deliver services on client expectations and Nedbank standards  by ensuring the Service Level Agreement, Operational level agreements ,  contractual agreements,  and project schedules are met as stipulated
•     Advise and consult  to clients by  providing professional solutions that meet the requirements of the clients business needs
•     Ensure that professional solutions delivered within agreed parameters and timelines
•     Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
•     Enable the building of commercially viable relationships with clients by providing quality advice to clients
•     Monitor and manage client, service providers/ vendors, partners and  other stakeholder expectations
•     Actively engage to establish trust and respect of department members, direct reports, stakeholders & manager/s through active engagement with all parties
•     Delivered best practice services to client expectations
•     Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
•     Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
•     Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
•     Ensure that transparent transfer pricing for provision of products and services for the business area are  being followed through
•     Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by  establishing costs, prices and conditions
•     Ensure effective  targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
•     Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank's business requirements
•     Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards  
•     Managed Internal Processes Operationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
•     Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
•     Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
•     Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
• Manage multiple assets through the development, implementation, review of strategies and planning for area
•     Managed Internal Processes Operationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
•     Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
•     Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
•     Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
•     Manage multiple assets through the development, implementation, review of strategies and planning for areaProvide agreed information, resources, professional advice and  strategic contribution to relevant stakeholders on time, in budget, within quality standards  

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

•     Tertiary Qualification/ formal accreditation in Professional field
•     MMP/SMP / MM  or equivalent
•     BSC Computer science
•     BComm Information Technology
•     Post graduate management qualification
•     MBA
   

Essential Certifications

• ITIL Talent nurturing or equivalent MMP/SMP / MM or equivalent
• Minimum Experience Level
• 6 to 8 years line management 10 years IT Industry experience

Technical / Professional Knowledge

• Budgeting
• Business administration and management
• Change management
• Client service management
• Communication Strategies
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Principles of project management
• Relevant regulatory knowledge
• Stakeholder management
• Strategic planning
• Talent management
• Workforce planning
• Business writing skills
• Management information and reporting principles, tools and mechanisms
• System Development Life cycle(SDLC)
• ITIL
• IT Architecture
• General Communication Skills
• Joint application development
• Organisational structure
• Influencing
• IT Assets management processes

Behavioural Competencies

• Building Partnerships
• Facilitating Change
• Inspiring others
• Business Acumen
• Building partnerships
• Driving for Results
• Selecting Talent

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Job Purpose

• To ensure that relevant process are adminsitered;maintained and supported to meet the requirements of the department and business; in line with the Groups strategy.To support business by ensuring relevant processes are administered and meet business requirements.

Job Responsibilities

• Processing of financial transactions;
• Processing legal fees payments;
• Placing unallocated funds (Home loans and SAP facilities)
• Opening of accounts
• Opening of investments, closing of investments, adding to investments;
• Managing the QTR reports daily;
• Capturing and releasing DCWC transactions, financial transactions between Nedbank accounts;
• Releasing Home Loan transfers;
• Uploading documents to CIA;
• Sending Signature Cards to sigver;
• Drafting of VAF deals (exceptional cases);
• Drafting of Security documentation eg, Cession and Pledge documents;
• Linking documents and releasing CAN cases on Staff-ware;
• Collating and compiling daily reports,
• Managing the Central Box;
   

People Specification

• Updating MIS data on a daily basis;
• Meet Service Level Agreements (SLA) by conducting processing activities within agreed timelines and parameters.
• Minimise financial and reputational risk by ensuring accuracy of processing activities.
• Minimise operational costs by avoiding unnecessary expenditure.
• Satisfy internal clients by responding to and actioning queries within agreed SLA.
• Understand and meet stakeholder needs by maintaining a relationship through regular interaction.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant Banking diploma or equivalent

Minimum Experience Level

• 1 - 3 years in business administration.

Minimum Experience Level

• Minimise risk by checking and validating activities according to policies and procedures.
• Ensure that relevant processes are administered by following procedures.
• Highlight risk by reporting exceptions timeously.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
• Ensure that own contribution and participation contributes to the achievement of team goals.
   

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Relevant system knowledge

Behavioural Competencies

• Adaptability
• Communication
• Collaborating
• Decision Making
• Stress Tolerance
• Work Standards
• Building Trusting Relationships
• Managing Work