Job Opportunities at Nedbank

Job Purpose

• To provide proactive professional legal advice and risk management services to internal clients to mitigate the banks legal risk.

Job Responsibilities

• Achieve goals and objectives by understanding and embracing the Nedbank vision and demonstrate the Nedbank values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management.
• Support personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience gained and certifications obtained within specified time frames.
• Maintain knowledge management; and improve team success by sharing knowledge with team and stakeholders.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Achieve key business strategies by participating and supporting corporate social responsibility initiatives.
• Add value to Nedbank by identifying and recommending opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Deliver on risk and compliance related projects by tracking progress and ensuring completion within specified time frames.
• Mitigate risk and minimize losses by identifying risk factors linked to non adherence to project timelines and recommended changes and courses of action.
• Improve business efficiency and minimize compliance risk by conducting gap analysis of business processes; and by scrutinising relevant monthly reports.
• Ensure delivery on projects by planning individual activities according to business needs and monitoring actions.
• Minimize overall business risks by engaging and obtaining stakeholders' view of where risks exists.
• Make an informed recommendation to stakeholders by evaluating identified risks and by conducting observations; analysing data and interviewing relevant parties.
• Foster good relationships and promote business understanding by engaging in effective communication with stakeholders.
• Monitor relevant legislative compliance status by receiving electronic feedback from Business Information Systems and communicating with the branches regarding actions to be taken.
• Conduct FAIS (Financial Advisory and Intermediary Services) act monitoring on a weekly basis by analysing reports throughout the business units.
• Create stakeholder awareness and understanding of the Business Continuity Plan (BCP) by utilising reports obtained from the BCP intranet and by engaging with and ensuring that each branch has an approved business continuity plan in place.
• Monitor compliance training completion throughout the designated business unit and conduct follow ups by reviewing Group Compliance reports.
• Ensure full understanding of changes on relevant legislative issues by conducting ad hoc training.
• Ensure that the recommended actions are taken by participating in external audit process and subsequently follow ups with relevant stakeholders.

Minimum Experience Level

• 5 - 7 years experience within a debt counselling environment
• 5 - 7 years experience in attorney management as a legal advisor
• 5 - 7 years experience in a managerial role managing staff

Preferred Qualification

• Bachelor of Laws (LL.B) Post Graduate Degree , Advanced Diplomas/National 1st Degrees
• Essential Qualifications - NQF Level
• Advanced Diplomas/National 1st Degrees

Technical / Professional Knowledge

• Banking knowledge
• Business Acumen
• Business principles
• Diversity management
• Governance, Risk and Controls
• Legal Risk and practice management
• Nedbank culture and values
• Nedbank vision and strategy
• Regulatory, Legal and Economics Principles
• Research and development
• Stakeholder management
• Business writing skills
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Communication
• Continuous Learning
• Decision Making
• Innovation
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

• To manage credit assessment through a team within a specific area / cluster in order to ensure the acquisition of quality assets; enhancement of revenues and maintenance thereof within laid down policies and procedures.
• Client Value Management understanding the client’s needs and environment by ensuring proactive/innovative solutions and adherence to acceptable turnaround times.
• We have a career opportunity for a Senior Credit Manager to oversee the Credit Assessment and Deal Making area.  This includes acquisition and growth of quality assets and assessment of associated risks. Through mastering this role you will have the opportunity to develop yourself personally and professionally and have opportunities to advance to more senior levels of credit leadership in a fast growing and enterprising business.
• The role gives you a vital link in supporting and ensuring successful credit granting process for Commercial  Banking clients through the implementation of credit mandates and risk frameworks within Nedbank Policy and Procedure.
• Join a team of great people, magnificent colleagues that are obsessed with getting things done!

Job Responsibilities

• Minimise risks and grow assets through lending at acceptable risk levels.
• Enhance revenue by identifying sales opportunities through assessments and client visits.
• Manage returns through appropriate pricing for risk.
• Ensure client satisfaction through provision of proactive/innovative solutions and adherence to acceptable turnaround times.
• Understand client needs and their operating environment through regular interactions and visits.
• Build and maintain stakeholder relations through regular formal and informal engagements.
• Identify development areas through client surveys and 360 feedback from stakeholders.
• Provide good service and turnaround times to internal stakeholders by ensuring that requests are responded to timeously. 
• Ensure staff operate within guidelines by monitoring policy compliance through reviews and audit processes.
• Review and recommend appropriate allocation of mandates through segmentation, reviews and audit processes.
• Operate within personal mandate through reviews and audit processes.
• Ensure that quality decisions are made by auditing credit decisions made by credit managers within their mandate.
• Ensure the book is appropriately risk rated and adequately impaired by analysing, investigating and monitoring high risk accounts (e.g., exception reports).
• Monitor and manage turnaround times by using the information systems available.
• Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance (sharing information), recognising and rewarding achievement and take appropriate corrective action where required.
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• Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken and encouraging participation in decision making processes.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
• Contribute to team effectiveness by following the recruitment process when recruiting talent.
• Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
• Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding checklist.
• Support and encourage staff to participate and support corporate responsibility initiative.
• Achieve operational excellence by supporting the implementation of system and process enhancements through team engagement.
• Encourage team to generate innovative ideas and share knowledge.
• Recommend appropriate allocation of credit mandates through segmentation, reviews, and audit processes.
• Monitor and manage turnaround times to ensure good service to stakeholder request, utilising the information system available. 
• Through audit processes to review decision made by the Credit Manager to ensure quality decisions are made by and adherence to policy.
• Through client surveys, visits and 360-feedback from stakeholders identify development areas to enhance revenue, identify sales opportunities and ensure client satisfaction and adherence to acceptable turnaround times.
• Build and maintain stakeholder relations through regular formal and informal engagements.
• Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
• Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance (sharing information), recognising, and rewarding achievement and take appropriate corrective action where required.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.

 
Minimum Experience Level

• 5  - 10 Years’ Credit Assessment and decisioning experience within Banking environment 
• Min 5 Years'  Business Banking Credit experience in a in evaluating current and prospective clients financial Statements and credit reports to determine their ability to honour debt obligations in a Commercial and Agricultural environment 
• Extensive understanding of legalities associated with lending and collateral
• Team Management / Leadership experience would-be advantage
• Proven track-record on managing a large book.

Requirements

• NQF Level 7 or Higher in a Financial or Banking related field essential 
• CIMA, Credit management degree or equivalent will be advantageous
• Own reliable vehicle and valid driver's license a must 
• Must be prepared to travel 

 
Technical / Professional Knowledge

• Business administration and management
• Change management
• Client service management
• Financial Accounting Principles
• Governance, Risk and Controls
• Operations planning
• Principles of project management
• Relevant regulatory knowledge
• Strategic planning
• Management information and reporting principles, tools and mechanisms