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  • Posted: Sep 30, 2024
    Deadline: Not specified
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    In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
    Read more about this company

     

    External Sales and Service Advisor Lead OBR

    Are you someone who can:

    • Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

    You will be an ideal candidate if you have:

    • Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
    • Completed First Level Regulatory Examination

    You will have access to: 

    • Opportunities to network and collaborate.
    • A challenging working environment
    • Opportunities to innovate.

    You will be a match if you are:

    • Achievement of targets for business.
    • Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
    • Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
    • Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
    • Understand reasons for and comply with governance in terms of legislation and audit requirements.
    • Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
    • Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
    • Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
    • Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
    • Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
    • Manage own development to increase own competencies.

    Additional Requirements: 

    • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

    go to method of application »

    External Sales and Service Advisor Lead OBR - Johannesburg

    Are you someone who can:

    • Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

    You will be an ideal candidate if you have:

    • Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
    • Completed First Level Regulatory Examination

    You will have access to: 

    • Opportunities to network and collaborate.
    • A challenging working environment
    • Opportunities to innovate.

    You will be a match if you are:

    • Achievement of targets for business.
    • Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
    • Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
    • Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
    • Understand reasons for and comply with governance in terms of legislation and audit requirements.
    • Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
    • Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
    • Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
    • Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
    • Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
    • Manage own development to increase own competencies.

    Additional Requirements: 

    • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

    go to method of application »

    External Sales and Service Advisor Lead OBR - Kempton Parke

    Are you someone who can:

    • Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

    You will be an ideal candidate if you have:

    • Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
    • Completed First Level Regulatory Examination

    You will have access to: 

    • Opportunities to network and collaborate.
    • A challenging working environment
    • Opportunities to innovate.

    You will be a match if you are:

    • Achievement of targets for business.
    • Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
    • Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
    • Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
    • Understand reasons for and comply with governance in terms of legislation and audit requirements.
    • Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
    • Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
    • Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
    • Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
    • Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
    • Manage own development to increase own competencies.

    Additional Requirements: 

    • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

    go to method of application »

    Project Manager

    Are you someone who can: 

    • Manage the project resources (including people, procurement, systems, time and budget) from the initiation of an identified project to the end of the defined project lifecycle or process in order to deliver on project goals and objectives
    • Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialization
    • Maintain and build relationships for purposes of expectation management and project reporting
    • Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
    • Lead indirect teams by providing a meaningful context, setting performance standards and educating on process
    • Manage the quality of delivery in line with predefined quality standards, procedures, SLA’s and project plans to ensure customer goal achievement

    You will be an ideal candidate if you: 

    • Minimum Qualification - Completed relevant undergrad degree/diploma
    • Preferred Qualification - Project management accreditation or certification
    • CAPM, PRINCE 2
    • Experience - 2 to 3 years relevant experience in a project environment

    You will have access to: 

    • Opportunities to network and collaborate
    • Challenging Working
    • Opportunities to innovate

    We can be a match if you can:  

    • Implement and use governance and compliance procedures and processes effectively to identify and manage risks
    • Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives
    • Assist with the creation of change management plans and implement these to maximise the adoption and/or usage and minimise resistance
    • Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirements

    go to method of application »

    External Sales and Service Advisor Lead OBR - Pretoria

    Are you someone who can:

    • Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

    You will be an ideal candidate if you have:

    • Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
    • Completed First Level Regulatory Examination

    You will have access to: 

    • Opportunities to network and collaborate.
    • A challenging working environment
    • Opportunities to innovate.

    You will be a match if you are:

    • Achievement of targets for business.
    • Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
    • Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
    • Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
    • Understand reasons for and comply with governance in terms of legislation and audit requirements.
    • Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
    • Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
    • Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
    • Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
    • Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
    • Manage own development to increase own competencies.

    Additional Requirements: 

    • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

    go to method of application »

    Data Science Manager

    Job Description

    • We are seeking a talented Data Science Manager will be a Data Solutionist to join our team. This role will focus on leveraging advanced programming skills and business insights to manage and optimize our data processes and projects. The ideal candidate will have a passion for data and a proven ability in delivering solutions that meet business needs.

    Key Responsibilities:

    • Develop and optimize scripts and data workflows using SQL, SAS, Spark SQL, Python, and Java.
    • Collaborate with stakeholders to understand business requirements and translate them into data solutions. ​
    • Drive data products from conception to execution, ensuring timely delivery and alignment with business objectives.
    • Perform data analysis and provide insights to support strategic decision-making.
    • Maintain best practices for data management and quality assurance.
    • Ensure adoption and localization of appropriate model building policies, standards, frameworks, and governance process and integration of business modelling and analytics value chain.
    • Establish goals and strategies for area of accountability in collaboration with senior data analytics management.
    • Ensure ethical usage of information that complies to restrictions applied for privacy and sensitivity classification.
    • Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy.
    • Ensure reporting of any Information Privacy Incidents and drive resolution of Privacy and Protection Audit.
    • Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments.
    • Provide and use data and analytic insights to improve customer experience through a better understanding of the customers context to identify monetization opportunities.
    • Manage analytics team in the creation of high-quality analyses for all functions of the business, across area of accountability.
    • Create tactical plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
    • Drive team performance of analytics solutions; drive and enhance data systems and streamline business processes to impact overall business results while keeping costs in check.
    • Analyse available data to identify information commercialization opportunities that have not been explored to address business needs and revenue options.
    • Ensure analytics productionization in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
    • Analyse information requirements, availability and quality of data to feed into Data and information management function and forums for resolution.
    • Oversee the appropriate manipulation and analysis of data for to meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
    • Integrate analytics into operational processes to improve efficiency and client experience.
    • Ensure development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques.
    • Manage overall project dependencies management and long-term prioritization of the business's overall analytical needs and opportunities.
    • Serve as SME for analytics applying own understanding of the operations of the business product or service.
    • Define the business questions for Business unit that need be answered; define appropriate analytics models in addition to identifying and readying relevant data sources for analysis.
    • Address business problems and opportunities through robust underlying analytics.
    • Translate business requirements into tangible solutions or models utilizing own understanding of business value and interrelated nature of projects, models and processes.
    • Ensure accurate development and application of analytical algorithms and methods to build, test and implement advanced mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e. reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision making.
    • Provide requirements to Business Information.
    • Management Function as Supplier or Owner of Data to ensure data is prepared for consumption as an organizational asset.
    • Create team tactical plans for achievement of outputs or deliverables in collaboration with Technology stakeholders to ensure the effective implementation of analytical solutions and models to support business requirements.
    • Ensure governance and compliance rules are followed in application and implementation of predictive models to enable the business to manage risk.
    • Maintain ownership and oversee the implementation of models.
    • Monitor output and accuracy of models.
    • Ensure the documentation and auditing of relevant models, projects and processes.
    • Provide input into business strategies through data analysis that proactively improve efficiency, identify risks, save costs and drive innovation.
    • Lead business through efforts that drive business performance and potential by using the existent and new data sources and techniques.
    • Enable business unit to understand its own health, finds growth levers, and identify opportunities for optimization.
    • Create new data-driven approaches for the purpose of generating business insights through data analytics, information visualization and addressing unanswered business issues in a proactive manner.
    • Ensure validation and interpretation of analytical results and creation of reports and presentations for data analytics management, departmental heads/management, and relevant stakeholders.
    • Collaborate with numerous departments across the business to assist in the proper use of data that ensure delivery of desired operational results.
    • Model and drive a data driven culture that values data as an asset with business value.
    • Lead relevant change and communications functions to drive functional maturity.
    • Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
    • Prevent wastage and identify process improvements to contain and reduce costs.
    • Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
    • Ensure implementation of relevant policies, governance and practice standards across the business.
    • Maintain expert knowledge on relevant legislative amendments, industry best practices and business's internal compliance procedures and requirements.
    • Ensure compliance is adopted in terms of systems and procedures as laid out by business.
    • Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks.
    • Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
    • Engage in cross-functional relationships to obtain and to provide work support.

    Requirements:

    • Proficiency in programming languages, specifically SQL, SAS, Spark SQL, Python, and Java.
    • Strong understanding of business operations and stakeholder management.
    • Experience in project management methodologies and driving processes efficiently.
    • Excellent analytical and problem-solving abilities.
    • Strong communication skills to interact with technical and non-technical stakeholders.

    Preferred Qualifications:

    • Experience in a data-focused role (e.g., data engineer, data analyst, data scientist, etc.).
    • Experience with data engineering and data product development and consumption

    go to method of application »

    Research Analyst

    Job Description

    • The Research Analyst is Responsible for carrying out research studies. Gathers and analyses statistical data to provide strategic insight to the Business forecasting process within area of responsibility.
    • Manage own costs and expenses associated with role to enhance cost effectiveness.
    • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
    • Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders.
    • Comply with governance in terms of legislative and audit requirements.
    • Gather and disseminate accurate and timely information to all relevant stakeholders throughout the business and broadcast media.
    • Initiate and manage consumer marketing research, data mining and quantitative analysis to ensure sustainability and future competitive.
    • Forecasting, analyses, and documentation of economic conditions affecting industry and/or business groups of FNB.
    • Provision of an efficient administration service through careful and timeous planning, reporting, and updating of all related information.
    • Manage own development to increase own competencies.

    Skills Needed

    • Good Researcher
    • Data Analysis
    • High attention to detail
    • Inquisitive
    • Organized
    • Logical
    • Reliable

    Method of Application

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