Job Opportunities at Capitec Bank

Join Us in Becoming the Best Bank in the World

We appoint people for their potential and continuously look for talented, driven individuals to help us innovate and evolve the banking industry. That's why we focus on finding the right people for the right jobs. We love what we do - it takes a great team, commitment and dedication to build a brand that we are proud of and that our clients trust.

Purpose StatementMin

ExperienceBusiness AnalystQualifications (Minimum)Knowledge

MinIdealSkillsConditions of Employment

• Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
• Undertake impact analysis specific to solution and the changes thereof, within the solution and effected peer systems
• Identification of Risks, Issues and Decisions needed in support of project deliverables and scope. This also includes understanding of Project Management principles (Prince2).
• Understanding and conceptualisation of the MIS/Reporting requirement and need from the solution
• Leadership skills including management of teams, expectations and process, solution and operational change
• Must have proven experience as Business Analyst (BA) within the Card Processing Channels/ Digital Payments environment
• At least 3 - 7 years’ experience as Business Analyst
• Basic project management experience
• A relevant tertiary qualification in Information Technology

Must have detailed knowledge of:

• Banking and IT Standards and governance
• Testing practices and methodology

Detailed knowledge of

• Agile development life cycle
• Change Management
• Banking systems
• Digital Payments
• Card Processing Channels Environment
• MIS/BI/Data Warehousing
• Knowledge of UML and business process modelling (BPM) – EA and Visio

Solid understanding of

• Project Management
• Communication Skills and Conflict Management
• Strategic Thinking Skills
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)
• A valid driver's license and own vehicle is required
• Contactable via own mobile phone

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To Be Part Of The Journey, Follow The Steps Below

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.

• To see what life at Capitec is all about and complete a short assessment, please click here !
• Once you have completed the above finalize your application by clicking apply below

Purpose StatementMinimum

ExperienceIdealQualifications (Minimum)Qualifications (Ideal Or Preferred)Knowledge

To provide direction to and lead IT teams responsible for the full product lifecycle to ensure successful delivery of all product features, support and maintenance related tasks within the Capitec Bank Operations

• Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.
• At least 5 years’ experience in software development management including experience in leading a technical team.
• Experience in progressive database or software development roles
• In an environment which required validating work
• Stakeholder relationship engagement and management
• Responsibility for delivery in a fast moving environment
• General business acumen
• The retail credit industry
• Banking industry
• Budgeting and accounting principles
• Business analysis and design
• Implementation and maintenance of financial and contact centre systems and procedures
• Project Management principles and methodologies
• Systems Development Life Cycle (SDLC)
• Central Collections environment
• Capitec Bank Systems Environment
• Capitec Bank Business Model
• Agile development principles
• Grade 12 National Certificate / Vocational
• Bachelor's Degree in Information Technology - Computer Science or Information Technology - Programming
• General business acumen
• The retail credit industry
• Banking industry
• Budgeting and accounting principles
• Business analysis and design
• Implementation and maintenance of financial and contact centre systems and procedures
• Project Management principles and methodologies
• Systems Development Life Cycle (SDLC)

Communications Skills

• Interpersonal & Relationship management Skills
• Analytical Skills
• Negotiation skills
• Attention to Detail
• Clear criminal and credit record

go to method of application »

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what this job is about and complete a short assessment, please click here !
• Once you have completed the above finalize your application by clicking apply below

Purpose Statement

• Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure).
• Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
• Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
• Presenting and conducting self in accordance with brand expectations.

Minimum

Experience

• No previous experience required
• Ideal
• More than 1 year’s client service experience within a retail/ financial/ banking environment
• Demonstrated track record of engaging in a sales and client facing environment
• Qualifications (Minimum)
• Grade 12 National Certificate / Vocational

Qualifications (Ideal Or Preferred)

• A relevant tertiary qualification in Commerce or Management Knowledge

Minimum

• Knowledge and understanding of:
• Basic calculations
• Retail/consumer service environment
• Ideal
• Knowledge and understanding of:
• Capitec Bank Products
• Internal business processes and procedures
• Organisational Policies, including (but not limited to) the Credit Policy

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Competencies
• Adhering to Principles and Values
• Delivering Results and Meeting Customer Expectations
• Entrepreneurial and Commercial Thinking
• Following Instructions and Procedures
• Persuading and Influencing
• Presenting and Communicating Information
• Relating and Networking
• Conditions of Employment
• Must have access to transport (personal/public)
• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system
• Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

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Purpose Statement

• To provide highly specialised skills, knowledge, and technical support towards the maintenance and enhancement of the Capitec Telephony infrastructure.
• Provide support to users at campus, branches and contact centres (Retail and Business Bank), and identify enhancements / improvements to the telephony service offering.
• Develop and integrate a world class smart telephony system with other applications and platforms, and provide technical oversight to first and second line support.
• Escalate and ensure resolution of telephony issues.

Minimum

Experience

• 5 years in a telephony application capacity (voice-over IP)
• Service support experience
• Contact Centre support experience

Ideal

• 5+ years telephony application experience
• Exposure to AWS connect
• Experience in working with SQL

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology - Computer Science or Information Technology - IT Engineering

Qualifications (Ideal Or Preferred)

• Bachelor's Degree in Information Technology - Computer Science or Information Technology - IT Engineering

Knowledge
Minimum

• Telephony implementation principles
• Networking fundamentals
• Basic service support protocol
• Contact centre knowledge
• Relevant legislation (POPIA, GDPR, PCI)

Ideal

• Root cause analysis
• Severity problem resolution

Skills

• Attention to Detail
• Communications Skills
• Influencing Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

Conditions of Employment

• Clear criminal and credit record