Current Jobs at Tsebo Solution

Duties & Responsibilities    

• Administer the ordering of all food, resale and beverage items
• Operate as part of a team with good interpersonal skills
• Receive all the stock from the suppliers according to Fedics policies & procedures
• Issuing of all stock in the fridges, freezers, dry store & chemical store as per company spec with regards to portion size / quantity and in specified times
• Ensuring costing of stock/meals & functions is done timely, accurately & on a daily basis
• Receive all invoices on a daily basis on My Market
• Conduct stock takes weekly
• Maintaining high quality hygiene as per Fedics standards
• Plan for consecutive days to make sure all stock is available and report unavailability of stock
• Ensure that all the storerooms, fridges and freezers are cleaned and all products are stacked and date marked correctly at all times
• Manage all wastage and leftovers
• Do proper handovers when necessary
• Build and maintain supplier and client relationships
• Maintain the safe keeping and protecting of all products & equipment in store room
• To report and where possible, take action about customer complaints and compliments
• To relieve in this and other local units from time to time as well as carry out any reasonable request by management
• Ensure stock rotation is in place
• Report on product quality
• Operate with set store times
• May be required to assist with any other duties that may be outside scope of responsibility

Skills and Competencies    

Skills:

• Communication skills (verbal and written)
• Strong client and customer service skills
• Computer literate

Competencies:

• Good Food and Beverage Knowledge
• Team player and attention to detail
• Excellent co-ordination and ability to multi-task
• Positive, punctual and professional approach

Qualifications    

• Matric
• Proven costing & stock control/store keeping experience – advantageous
• At least 2 year’s working experience
• My Market

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Duties & Responsibilities    

• Assume overall responsibility for the efficient operation and seamless management of the primary meeting areas, including the Tsebo Experience Centre, ensuring a consistently high standard of functionality and presentation
• Coordinate and manage client events at the Tsebo Experience Centre, ensuring seamless execution and high-quality service
• Oversee the scheduling, setup, and maintenance of various meeting room areas
• Work closely with caterers to plan and execute catering needs for events
• Liaise with IT and marketing departments to ensure the Tsebo Experience Centre and meeting rooms are equipped with the latest marketing and sales materials
• Maintain the appearance and functionality of the Tsebo Experience Centre and meeting rooms, ensuring they are always presentable and well-equipped
• Provide exceptional customer service to clients and visitors
• Handle client inquiries and provide information about the services offered at the Tsebo Experience Centre and meeting rooms
• Manage inventory and supplies for the Tsebo Experience Centre and meeting rooms
• Perform other related duties as assigned

Skills and Competencies    

• Excellent communication and interpersonal skills
• Client-focused approach with a knack for problem-solving
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Professional demeanor and appearance
• Detail-oriented with a proactive attitude
• Strong organizational and time-management abilities
• Ability to work collaboratively with different divisions and departments across Tsebo
• Proficient in using technology and office software, especially the MS Office Suite
• Proven experience as a Concierge
• Proficiency in English; knowledge of additional languages is a plus
• Outstanding communication skill
• Excellent organizational and time-management skills
• Hospitality and customer centric focus. 

Qualifications    

• Grade 12 certificate is mandatory requirement
• Bachelor's Degree and or Diploma is an added advantage
• Proven experience in event management or a related field
• Computer literacy
• 2-3 years frontline hotel/customer service experience

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Duties & Responsibilities    

• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to.  Output-based contracts must be managed efficiently.
• Pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions.
• Ensure work schedules/job cards are in place for each position and relevant to site.
• Act with utmost urgency when attending to any client request.
• Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections.
• Contract retention through maintaining excellent service standards, identifying, and mitigating the risk of cancellation and building strong client relationships with key client contacts.
• New units to be opened according to company policies and procedures and Tsebo standards are implemented within a three-month period.
• Delivery of chemicals and consumables to sites may be a requirement.
• Responding to clients and management request timeously and providing necessary action required.
• Ensure monthly completion of reports required for specific services as agreed with clients. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys.  It may also include client specific requirements.
• Project managers are responsible to ensure that contract managers and supervisors abide by the company disciplinary code and that this is consistently applied.
• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
• Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses.
• To constantly be aware of current trends and innovation in the industry and make suggestions how these could be implemented in the business.
• To maintain a high standard of morale and motivation through good communication skills
• To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR
• Projection managers are to ensure that our TCS brand is protected and represent it professionally at all times.
• Ensure that statutory/legal requirements are strictly adhered to.
• Continually look at cross selling opportunities within the Tsebo Solutions Group (hygiene, security, catering, facility management).

Skills and Competencies    

• Minimum of 5 years’ experience in a similar environment on middle management level
• Experience in managing large compliments of people and a large client portfolio.
• Knowledge and experience of Specialized Cleaning disciplines.
• Ability to work flexible hours per client requirements.

Qualifications    

• Minimum Matric/Grade 12.
• Relevant tertiary qualification and/or equivalent experience. Knowledge of legislation relevant to the cleaning industry.
• Must have a valid driver’s license and own reliable vehicle.