Career Opportunities at NTT Ltd

Job Profile Summary

Responsible for translating the client’s business requirements into specific Network designs for large complex technology solutions and integrated architecture. Acts as an advocate for the client as the ultimate authority on the Network architecture designed to address client business problems. Provides direction for design activities. Often project-based, sometimes working at customer sites.

Job Description

The role of Managed Services Delivery Implementation Network Architect is responsible for the end-to-end project deployment within assigned enterprise clients, leading project implementation from a technology perspective and providing expertise in technical consultancy and assigned network implementation service areas.

Key Role and Responsibilities:

• Define structure and architecture of the Network solution and its interfaces, perform feasibility analysis, keep the solution aligned to the business goals and strategy
• Organise the Network design / plan agreed with the client into a managed service delivery plan
• Translates the high-level Network technical design / solution into low level deliverables.
• Owns the technical Network design and sign-off on all technical designs
• Identify and define the proper project deliverables for each party (including partners) involved in the project and communicate clearly the KPIs, milestone checks and all the measurables
• Documenting and presenting new Network solutions applicable to the business requirement / needs.
• Reviewing the alignment of new network solutions to the architectural principles as defined and documented by the client’s architectural forum.
• Review the architectural impact of new network solutions and provide an independent view of risks constraints and recommendations as it pertains to the existing information systems and technical architectures.
• Contribute to the development of a Transformation Network roadmap in order to achieve the future state through gap analysis between the existing landscape an the desired future state.
• Assist with the prioritization and planning of the network roadmap activities to support budget planning and investment decisions.
• Define and drive technical requirements signed off with customer for each new requirement for implementation teams
• Support customer / vendor in terms of technical design / issues / discussion where need arises
• Managing teams to ensure the technical designs are implemented as required.
• Ensure service acceptance testing (SAT) and user acceptance testing (UAT) is properly conducted in an end-to-end manner to ensure billing and payment management
• Conduct proof of concept (POC) tests for proposed technical solution or to resolve existing issues
• Review and work on reducing project cost through higher productivity, the use of tools and streamlining of resources and processes
• Resolve any problems / issues detected in project execution by communicating / negotiating with various parties involved, consultants, vendors, and etc; and/or escalating to higher level
• Raise ordering form / work orders to suppliers / contractors
• Assist pre-sales bid team on technical clarifications with customer if required

Knowledge, skills and attributes:

• Strong Network Architecture, Design and Implementation experience required.
• Client focused and demonstrate a proactive approach to solving problems
• Able to quickly change direction based on updated client specifications or system limitations
• Expertise in technical consultancy and implementation services
• Excellent verbal and written communication skills
• Ability to work under pressure
• Robust business knowledge

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in a computer science or information technology, computer engineering or similar field
• Cisco Network implementation and Design certifications
• TOGAF or similar architecture certification preferred

Experience required:

• Demonstrated practical experience in technical architecting with networking technologies, preferably from major networking services providers and/or solution providers
• Prior experience in a pre-sales, consulting or client-facing role in a technology function
• Demonstrated experienced in managed services delivery

go to method of application »

The Sales Specialist role is a quota-bearing sales persona and the purpose is to primarily pursue and land qualified leads identified by the Client Management team and other respective teams. The Sales Specialist will identify new opportunities from a selection of existing accounts, and present solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs. The Sales Specialist will work directly with clients at a variety of levels, as well as internal subject matter experts.

A substantial amount of time will be spent on engaged selling or supporting the sales process in partnership with Client Managers. Contribute to the pre-sales process by working with pre-sales architects to create the best solution design for the client.

Building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories will be a core focus of this role.

Responsibilities
Domain and industry Subject Matter Expert

• Maintain Subject matter expertise in a technology domain, multiple domains or solutions set
• Support the closure of sales based on technology domain knowledge
• Address the technology conceptual challenges during the sales process
• Maintain a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients
• Maintain awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market
• Contribute to the knowledge base of NTT Ltd’s solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
• Work with relevant technology vendors and ensure a deep understanding of their solutions and how they can contribute to our own solutions set

Client interaction and engagement, and understanding

• Uncover and understand client business goals
• Articulate the solution/deliverables that the client requires, as opposed to the products that they need to buy
• Articulate our value propositions throughout all steps in the sales process
• Conduct functional gap analysis and address business issues raised by clients
• Prepare and conduct client workshops and presentations
• Establish relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets
• Use understanding of the client’s business and depth of knowledge on the technology-specific solution to personalize the recommended solution in line with the client’s need

Opportunity identification and closing sales

• Be able to spot new sales opportunities within an account and work with the sales teams to drive them to closure
• Pursue and land qualified leads identified by the client managers and other lead generation sources
• Work alongside Client Managers to support the sales process, position technology solutions, and close the deal

Execute on the sales strategy

• Support the wider territory sales plan and execute the sales strategy, and based on that define your own plan for your solution to achieve your sales targets
• Develop and maintain clear account plans for appropriate clients and targets
• Discover, forecast, and run opportunities in the medium and long-term

Defining deals

• Scope and document solutions to meet customer requirements
• Identify, assess and highlight client risks that could prove detrimental to the client’s organization and credibility

Supporting the Sales process

• Collaboratively work with sales teams, especially Client Managers, to successfully close the deal
• Partner with internal teams to ensure the scope of work and proposals are tracked and managed
• Work closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth
• Use NTT Ltd.’s sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders

Knowledge, Skills, and Attributes Required

• Demonstrate success in achieving and exceeding sales and financial goals
• Mastery in developing and encouraging meaningful customer relationships up to C-level, particularly CFO’s and CPO’s
• Delivery of engaging sales presentations.
• Proficiency in team selling approach
• In-depth knowledge of competitors and ability to apply competing successful sales strategies
• Ability to define sales strategy
• You will have a client-centric approach, able to understand customer problems and find best-fit solutions
• Flexible to adapt quickly to short, new missions or urgent deadlines
• Negotiation skills to craft solutions that are beneficial to customers, partners, and NTT overall
• Strong business acumen
• Client Engagement and management Skills
• Sales Solution Skills
• You are a phenomenal teammate, you know how to drive sales teams and collaborate with them

Required experience

• Solid sales experience in a technology or services environment
• Sound understanding of IT Managed Services environment
• Demonstrable experience of solution-based selling with a proven track record of sales over-achievement
• Prior experience in selling complex solutions and services to C-Level clients
• Experience in resolving a wide range of issues in creative ways to meet targets and objectives
• Strong experience in networking with senior internal and external people in the specialist area of expertise
• Expert level capability and the ability to work independently with little instruction on day-to-day workload

Required Qualifications and Certifications

• A Degree in a Technical or Sales field is preferred but not essential
• Negotiation Skill methodologies such as Scotworks
• Solution Selling/SPIN skills
• Desirable: AWS Cloud Practitioner Essentials Training, MS Azure Fundamentals Training, or latest equivalent are also desirable

go to method of application »

Working at NTT

• Design infrastructure solution architectures that include Private & Hybrid cloud technologies as part of presales engagement with the client​
• Engage with Cloud & Platform Solution Architects to assist on large, complex deals requiring multi-site design, custom infrastructure solutions & dedicated environments​
• Perform as a subject matter expert on Data Centre technologies such as Pure Storage, Dell HCI, Rubrik with responsibilities to align client proposed design to Reference Architecture & Blueprints​
• Articulate value proposition, present solution, and build value throughout the sales process with all departments of the client organization​
• Perform necessary research of third-party technologies, tools, and applications that are introduced during the pre-sales process​
• Lead the definition of a Managed Services solution that meets the agreed requirements​
• Contribute to sales process improvement, including developing knowledge bases, sharing practices with other Solution Architects​

What will make you a good fit for the role?

• 3-5 years experience as a Data Center Architect role or Infrastructure Architect​
• Experience in working with vendors to scope and price complex BoMs (Commercial experience is key)​
• Applied Azure and/or AWS infrastructure architect and presales skills (Desired)​
• Intermediate level understanding of infrastructure components (storage, compute, networking) required for virtualization, hybrid computing environments.​
• Excellent Communication and Presentation skills​
• Ability to contribute to workshops with clients and NTT teams to discover requirements, present solutions and obtain client buy-in​

go to method of application »

Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation.

Working at NTT

• Primarily involved in the technical pre-sales process working alongside NTT Client Executives & Sales Specialists to assess clients’ business needs and narrow down the potential technical solutions and platforms that would be the best fit for client business goals​
• Demonstrate knowledge and value of multi cloud technologies especially cloud native application workflows, understanding of architecture transformation, observability and legacy to cloud migrations​
• Leverage subject matter experts in the overall solution design by working with cross functional technical teams – CSD Group Architects, Advisory, Service Delivery & Operations.​
• Articulate value proposition, present solution, and build value throughout the sales process with all departments of the client organization​
• Perform necessary research of third-party technologies, tools, and applications that are introduced during the pre-sales process​
• Lead the definition of a Managed Services solution that meets the agreed requirements​
• Contribute to sales process improvement, including developing knowledge bases, sharing practices with other Solution Architects​
• Maintain relevant cloud and technology certifications, be aware of CSD offerings and be a subject matter expert for multiple sections within the CSD portfolio ​

What will make you a good fit for the role?

• Prior experience of at least 3 years in managed service / cloud service provider​
• Applied Azure and/or GCP and/or AWS infrastructure architect and presales skills. Desired certifications (any one or more):​
• Azure: AZ900 – Azure Fundamentals  minimum​
• AWS: AWS Cloud Practitioner​
• VMWare: VTSP or VTSP for AWS/Azure​
• ITIL: Version 3 or Later​
• Foundational understanding of virtualization, hybrid computing environments, storage technology and cloud native technologies​
• Excellent Communication and Presentation skills​
• Ability to participate in workshops with clients and NTT teams to discover requirements, present solutions and obtain client buy-in