Job Opportunities at Capitec Bank

Purpose Statement

• Responsible for the design and development of new service orientated applications (SOA) according to specifications.

Experience

Experience in the following development languages:

Minimum

• C# or VB.Net
• SQL (any platform: T-SQL, MySQL, Oracle, etc)
• ASP.Net / Java Script / HTML / CSS
• Web Services
• .Net Framework
• XML
• IIS
• OO Development Methodologies
• An understanding of SOA
• Ideal
• MVC or MVVM Design Pattern
• WPF (Windows Presentation Foundation) & XAML
• WCF (Windows Communication Foundation)
• Powershell
• UML

Qualifications (Minimum)

• A relevant qualification in Information Technology
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Certification in Systems Analysis or Design

Knowledge

Min:
Must have detailed knowledge of

• IT systems development processes (SDLC)
• Application development
• Banking systems
• Standards and governance
• Agile development life cycle
• Testing practices

Ideal
Knowledge of

• UML
• Systems analysis and design
• System architecture (technical design and implementation processes)

Solid understanding of

• Banking systems environment
• Banking business model
• Best practices for Quality Assurance (QA)
• Object Orientated Development environment (i.e. Java, Spring Framework, JBoss)

Skills

• Analytical Skills
• Problem solving skills
• Communications Skills
• Facilitation Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Influencing Skills
• Presentation Skills
• Attention to Detail
• Commercial Thinking Skills
• Planning, organising and coordination skills
• Project Management Skills (Methodology Specific)

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• To provide highly specialised skills, knowledge, and technical support towards the maintenance and enhancement of the Capitec Telephony infrastructure.
• Provide support to users at campus, branches and contact centres (Retail and Business Bank), and identify enhancements / improvements to the telephony service offering.
• Develop and integrate a world class smart telephony system with other applications and platforms, and provide technical oversight to first and second line support.
• Escalate and ensure resolution of telephony issues.

Experience

Minimum

• 5 years in a telephony application capacity (voice-over IP)
• Service support experience
• Contact Centre support experience

Ideal

• 5+ years telephony application experience
• Exposure to AWS connect
• Experience in working with SQL

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology - Computer Science or Information Technology - IT Engineering

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Information Technology - Computer Science or Information Technology - IT Engineering

Knowledge

Minimum

• Telephony implementation principles
• Networking fundamentals
• Basic service support protocol
• Contact centre knowledge
• Relevant legislation (POPIA, GDPR, PCI)

Ideal

• Root cause analysis
• Severity problem resolution

Skills

• Attention to Detail
• Communications Skills
• Influencing Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

Conditions of Employment

• Clear criminal and credit record