Responsibilities and Work Outputs
Supporting the Product Management team looking after the traditional product. This will involve providing guidance and technical support to other team members,
What will you do?
The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and re
What will you do?
To provide financial advice along with a financial plan in line with the customer value proposition and treating customers fairly framework.
To work in allocated key ac
Duties:
Internal Collaboration: Effective and consistent service delivery, teamwork, communication and customer satisfaction.
Quality Assurance – technical solution: Follow standards; be
What will you do?
The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and re
Job Objectives
Resource management
Supporting the Senior Manager in leading the team
Recruit, Mentor and manage a high performing team
Create an inspiring team environment with an open co
About the Role:
Sun King is looking for a Senior Service Technician to join its team. This role will work with all different units within Company as well as with stakeholders on the customer side for
Description
Turn-Around Time Expected Behaviour: E-mails responded to within the communicated TAT Absenteeism Expected Behaviour: Each 3 month rolling period will have the absenteeism average de
Main purpose of the job:
A critical lever to delivering an exceptional end to end customer experience. Responsible for overseeing the daily operations within the Customer Service Contact Centre,
What the day will look like
Responsible for being the primary point of contact for clients.
Contributes to and provides input into the entire client lifecycle, including renewals, endorsements
What the day will look like
Responsible for being the primary point of contact for clients.
Contributes to and provides input into the entire client lifecycle, including renewals, endorsements
Your role:
Perform the role of a Bid Support and Process Manager with 50% time allocated to following activities:
Initiate and contribute towards WB Process Digitisation
Be the super user f
Job Purpose:
To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
Job Objectives:
To efficientl
Job Purpose:
To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
Job Objectives:
To ef
Key Deliverables / Primary Functions
Receive and analyse the billing request, calculate escalation of tariff and CPI.
Provide financial consultation with external role players
Compile invoic
Key Deliverables / Primary Functions
Leads the development of automations
Primary ownership of discussing and seeking all clarifications from the involved stakeholders regarding Automat
Main Responsibilities:
Demand planning, Inventory Management
Lead monthly demand planning process for the region.
Ensure demand plans are submitted per hub timeline and accurately ente