Job Description
Supervise the workforce and the production process so that volume targets are met within budgeted costs
Monitor and arrange for appropriate adjustments to ke
Purpose Statement
To develop, implement and influence world class UX design principles, methodologies and designs whilst conforming to the Capitec brand fundamental and promise for client experienc
Key Job Responsibilities
Responds to Associate support requests in real time, providing education to Associates with the goal of achieving first contact resolution, as well as a remarkable, repr
Job Description
Reporting to the Customer Contact Supervisor, the purpose is to organise and manage your direct reports and your tasks to ensure that support activities to clients are adhered to in
Job Description
Main Purpose of Job
To support service / business area leadership in the implementation of strategic plan through the effective management of team/s and performing Statutory A
Key job responsibilities
As Training & Quality Program Manager, you’ll be responsible for:
Creating and maintaining all training and knowledge center content for BeXT globally
Coord
Job summary
The Team Manager is accountable for creating a high performance culture that motivates associates to demonstrate levels of ownership, accountability and Publisher advocacy that enables a
Job Description
We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to create a customer centric and high perfo
Key Purpose
To assist with Team Vitality queries and escalations. To ensure quality service delivery to all stakeholders while adhering to Discovery's SLA. Assist with Vitality inbound calls fr
Job Description
This role drives telephonic sales with Sales Consultants through inbound and outbound campaigns (new sales). The Team Leader needs to develop, support and manage the sales con
Job Purpose
The Credit Operations Team Leader is responsible for leading a team of credit specialist and overseeing day to day operations functions. The role includes user acceptance testing requir
Job Description:
Responsibilities
Handle MPF & ORSO enquiries through hotlines and e-mails
Follow up customer enquiries and feedback with good quality standard
Ensure the delivery of
The successful candidate will be responsible toeffectively manage stock and ensure the safeguarding of company assets & inventory whilst minimizing risk, fraud & losses and to also enable comp
Job Purpose
To manage and lead a team of administrators in order to facilitate the processing of Client and Product onboarding for Wealth Management division.
Job Responsibilities
Minimise e
Job Purpose
To manage and lead a team of administrators in order to facilitate the processing of both internal and external client instructions on behalf of the relevant department
Job Resp
Job Summary
Provide leadership oversight to execute Fraud Risk Mitigation Strategies providing superior customer experience, elevation of Fraud trends and emerging risks across the Group.
Le
PURPOSE
Serve as the EDC System Designer for the build team, and produce accurate and complete specifications documents.
RESPONSIBILITIES
Development of eCRF to meet the needs of the custo
Key job responsibilities
As Training & Quality Program Manager, you’ll be responsible for:
Creating and maintaining all training and knowledge center content for BeXT globally
Coord