Purpose
To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.
Job Description
Job Description Summary
Provide quality direct sales service that results in the production of business from new and existing sources, which contributes to the profitability a
Job Summary
Direct Commercial Sales, Short-Term insurance background essential. A minimum of 150 FAIS Credits with RE5 completed. Deliver day-to-day knowledge work, in order to execute predefine
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Purpose
To contact prospective customers to sell products and achieve set targets in compliance with set quality standards through the execution of predefined objectives as per agreed standard oper
Purpose Statement
To provide effective service to branches by responding to and answering operational queries.
Experience
Minimum:
1 - 2 years contact centre
Ideal:
Experi
Description
Duties and Responsibilities
Logs and tracks all enquiries and complaints on the system (first line of support).
Receive and capture provident fund claims in line with the releva
Description
Duties and Responsibilities
Routinely conducts inspections by visiting establishments so as to ensure that the collective agreement is maintained by the establishments in the assi
Core Description
To respond telephonically to client queries by logging calls as well as responding to client needs in alignment with BCX’s policies and procedures
Key Deliverables / Prima
What will you do?
Santam Travel Insurance has a position available for a Call Centre Agent (6 month Fixed Term contract) who will be based in Illovo.
The successful candidate
Purpose Statement
To maximise recoveries from External Debt Collectors (EDCs) by the monitoring, reporting and coordination of an allocated group (5 – 6) of EDCs.
Experience
Minimu
Purpose
To provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the exec
Description
Key deliverables and outputs
Fleet and Counter Product Planning
Ensure each reservation has an allocated vehicle taking note of customer requests
Ensure adequate resources to
Key deliverables and outputs
Fleet and Counter Product Planning
Ensure each reservation has an allocated vehicle taking note of customer requests
Ensure adequate resources to cover deliveri
Main Purpose of the Job
Pam Golding Properties is looking to partner with people who are ambitious, driven by success, motivated by reward and able to work to targets to join our team in Brakpan. W
Main Purpose of the Job
Pam Golding Properties is looking to partner with people who are ambitious, driven by success, motivated by reward and able to work to targets to join our Brakpan office. We
Main Purpose of the Job
Pam Golding Properties Klein Karoo is looking to partner with people who are willing to relocate to one of the three lovely Klein Karoo towns of Oudtshoorn, Ladismith or Uni
Main Purpose of the Job
Pam Golding Properties Klein Karoo is looking to partner with people who are willing to relocate to one of the three lovely Klein Karoo towns of Oudtshoorn, Ladismith or Uni