CRITICAL TASKS
Guest Relations
Address guests' service needs in a professional, positive, and timely manner.
Welcome and acknowledge each and every guest with a smile, eye contact, and
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
2-
Guest Relations
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
Address
CRITICAL TASKS
Guest Relations
Acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Actively listen and respond posit
Guest Relations
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (enter brand specific programs) to resolve issues, deli
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure unif
Education and Experience
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
2-year degree from an accredited university
CRITICAL TASKS
RESERVATION SERVICES
Accommodate and document special requests in an accurate and efficient manner.
Verify all reservation information with callers to ensure accuracy.
Assi
Guest Relations
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (enter brand specific programs) to resolve issues, deli
Description
We are hiring a maintenance officer to perform any basic repairs or preventative maintenance when required. To do well in this role you should have previous experience in maintenance, b
Non – Negotiable Job Requirements
Matric Certificate or Equivalent
Must have at least 1 year of Counter Sales/Internal Sales/Car Rental Agent experience.
Excellent command of the Englis
You Bring:
General building upkeep knowledge (Electrical, plumbing, painting, ceilings, generators and air conditioning).
Valid driver’s license.
What You’ll Do for The Brand:
POSITION SUMMARY
Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment.
Calibrate all controls, gauges, meters, etc.
Identify,
CANDIDATE PROFILE
Education and Experience
High school diploma/ Grade 12 /Matric a Requirement or GED; 4 years experience in the guest services, front desk, housekeeping, or related pro
REQUIREMENTS:
The incumbent must be in possession of Grade 10 certificate, National Certificate in Plumbing/woodwork.
Must be in position to execute written instructions. Code EB driver&
JOB SUMMARY
During the Orientation year, Hospitality Management Trainees work in all the different departments of the hotel and Professional Cookery Trainees work in all the different sections that
Front Office Supervisor
Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests fr