Main Responsibilities
To troubleshoot system problems and the repair of such work
To perform duties on workshop floor of site and underground
To participate and assure a high standard
Description
To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner.
Key Respon
Description
This role will be accountable for the successful output of the following performance areas:
Manage daily operations:
Supervise, lead and performance manage a team of agents
D
As a Bench Service Technician you will diagnose and successfully repair equipment that is sent to the Bench Facilities. You will be required to liaise with colleagues and partners across the organizat
Field Service Junior Engineer (graduate programme). You will provide technical support to customers on operational or maintenance aspects of a variety of system equipment.
Start date: 01 April 2024
Job Description
Minimum Requirements:
Grade 12 qualification/equivalent.
3 - 5 years' Dealership experience in a Service Advisor position.
Computer literacy skills and competence to m
Job Description
Minimum Requirements:
Grade 12 qualification/equivalent.
3 - 5 years' Dealership experience in a Service Advisor position.
Computer literacy skills and competence to m
Minimum Requirements
Matric.
Ability to comprehend technical information.
Minimum of 12 months customer service experience.
Strong administrative and organisational skil
Role objective:
Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and
Main Purpose of The Role:
Commercial Support – Customer Visibility and Implementation
Strategic Implementation Project Lead
Internal Projects and Process Improvements (Best Practice)
Job description
Your Duties and Responsibilities...
Incident Guru: Manage incidents effectively, ensuring timely resolution and minimal disruption to services.
Problem Solver: Investi
Your primary responsibilities will include:
Understanding Client’s Challenges and Building Trust: Understand clients’ primary challenges and establish yourself as a trusted technical
Job Accountabilities:
Customer Interaction and Social Media Engagement: Manage customer inquiries and issues across traditional and digital channels, including social media, ensuring a seamless
Desired Experience & Qualification
No prior experience is required; we welcome individuals looking to start their career.
Strong communication skills, both written and verbal.
A positive
RESPONSIBILITIES INCLUDE:
To implement control systems and conduct audits according to policy and procedure to safeguard the business.
Manage compliance and marketing events within the p
Your day-to-day responsibilities will include:
Deliver on the Branch’s / Company’s business goals.
Supervise a team of service colleagues to achieve agreed individual and (branch)
Purpose of the Job
The purpose of the Customer Service Centre Agent role is to support all inbound and outbound customer interactions for all supported contact centre channels in a friendly, knowle
Key Duties:
Day-to-day team management and support.
Development of daily team schedule, including weekend overtime as and when needed.
Review, develop and maintain sustainable processes that