Purpose of the Job
The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience.This role will answer questions, resolve any
Purpose of the Role
The purpose of the Customer Engagement Manager is to deliver digital and analytical solutions that optimise Shoprite’s customer engagement capabilities while del
Specific Role Responsibilities
Strong business analytics experience
Consolidation of weekly and monthly reports to Dealers and Insurers
Preparation for monthly reporting to management&
Specific Role Responsibilities
Key Tasks:
Receive customers in a professional and friendly manner in order to ensure they feel valued.
Liaise and interact with customers attentively in orde
Specific Role Responsibilities
Key Tasks:
Professionally meet and greet customers on arrival.
Answering calls
Scheduling bookings for customers bringing their vehicles in for service/ rep
GENERIC JOB OUTPUTS
PROCESS AND GOVERNANCE
Deliver on agreed performance targets according to set procedures and service level agreement.
Execute work in line with governance and comp
Specific Role Responsibilities
Excellent verbal communication skills
Ensure job cards are signed off by Technicians and Service Advisors
Assist and advise Technicians on quotes in a timeous
Job Description
Develop and implement a staff resource plan in response to the needs of the workshop
Manage and record staff leave, training and other “non-billable” time correctly
Job Description
Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Manufacturing department. We are looking for talented individuals with relevant ski
Job Description
Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our Manufacturing department. We are looking for talented individuals with relevant ski
KEY PURPOSE
To provide syrup room support by producing final syrup intended for supply to the production lines. The successful candidate will also be performing checks and analysis on final syru
Job Summary
In this role, you will be responsible for liaising between the Operations Leader and the team of associates, to ensure the client’s services are delivered promptly and accur
The Operating Leader manages a team of Operations Managers and Front-Line Managers, ensuring their development in relation to the needs and expectations of the client they are assigned to. This person
Role Overview:
The Customer Satisfaction and Quality Manager is responsible for providing leadership and management for customer satisfaction and Quality. The person in this role will manage
Managed Talent Solutions a division within Datacentrix is looking for 8 Service Desk Operators for one of their client based in Centurion. This is a month contract. The Service Desk Operator will be r
What You'll Bring:
Inspire customer confidence through timely and reliable communication and project management.
Lead and deliver customer initiatives and manage all phases of
Requirements
Grade 12 (Matric).
Completed or studying towards a degree or diploma (preferred).
1-2 Years Call Centre experience of customer service principles and practices (preferable Momen
You will be working as Service Sales Specialist. Generate service sales opportunities and secure profitable sales within the designated area(s).
Focus on installed base penetration (IB) and sell