ROLE PURPOSE
Drive and implement the strategy around service standards, hospitality, and service excellence across the Clients facilities management portfolio.
Ensuring quality of the services r
POSITION SUMMARY:
We are in the market for Customer Experience Specialist with native, bi-lingual or business proficiency in Spanish.
As Customer Experience Specialist (Spanish Speaker) you will
ENVIRONMENT:
An energetic Managed IT Services Provider based in Durban is actively seeking a Service Delivery Manager. This role involves overseeing day-to-day tasks related to customer service, en
ENVIRONMENT:
A fast-paced Investment Firm based in Tokai seeks a strong technical & ambitious Service Desk Coordinator who will serve as the single trusted point of contact for all IT related c
As a Customer Service Consultant, you will be responsible for:
Customer Handling
Administration
Client Service
REQUIREMENTS
1–2 years call centre experience preferable/ Cust
Job Purpose
To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenis
PURPOSE OF THE JOB
To provide a friendly and helpful cleaning service to PEP, contributing to the company’s value.
KEY RESPONSIBILITIES
Cleaning toilets, passages,
QUALIFICATIONS
Gr 12 / Matric / NQF level # 4 secondary education qualification
Marketing diploma / business administration diploma on NQF level # 5 or equivalent in a sale / service related i
Requirements
Minimum of 3-5 years of practical experience in the Investment, Insurance, and Financial Services industry with strong client service skills.
Experience in an investment service e
Requirements
Matric/Grade 12
FAIS Credits (min 60 credits in short term insurance if date of first appointment is before 2010); or if date of first appointment is on or after 01/01/2010,
Role Purpose
Management and servicing of business insurance client accounts whilst ensuring a balance between the company’s business priorities and insurance needs of cl
Description
National Renal Care has grown and evolved into the leading total kidney disease management organisation that provides person-centered health and care, which is digitally enabled, and da
Key Outputs
Accountable for driving own work and visiting customers to generate turnover by proactively selling.
Maintaining an accurate account database.
Achieving applicable Key Performanc
Key Performance Areas:
Reviewing and analysing the following, and where necessary, make recommendations:
Extension applications
Valuation exemption applications
Statutory actuarial valua
The ideal candidate will:
Have a work hard, play hard attitude
Be driven to deliver the best
Be prepared to always go the extra mile
Have an unquestionable work ethic
Work well under p
As Technical Service Manager you will be responsible for the following tasks:
Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation
Key Performance Areas:
Collaborate with senior management and staff to understand their unique business objectives and Customer Experience (CX) challenges.
Build and maintain strong interdepar
Qualifications
Required
Bachelor’s degree in Science, Technology, Commerce, Law, Engineering or related
Minimum 5 years’ experience ideally in either a technical (developer, dat