Purpose of the Officer: Client Services and Projects
The position is responsible for coordinating the Strategic Support of all CETA Projects. Management and reviewing of all projects performance; p
Description
Customer complaint and query handling and Customer case management.
Building and maintaining relationships with the dealer network.
Ensuring correct escalation process internally
SKILLS, QUALIFICATIONS & EXPERIENCE:
Diploma or degree in electrical engineering. Marketing Qualification advantageous.
Experience in service sales 5 years plus.
Proven track record in s
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, tra
Service Operations Department is looking for a Field Service Team Manager to be located in Johannesburg, South Africa. This is an interesting and challenging opportunity to be part of a dynamic, mo
Position Overview
The purpose of this position is ensuring that the branch maximizes gross profit and unit sales, Rand sales and 2nd gross targets are met.
Specific Role Respo
Job Description
The successful candidate will be responsible to deliver an advisory service in order to attend to non-technical service activities accurately and timeously as per
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and u
POSITION SUMMARY
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, proces
Key Responsibilities
Call reception and ticket reception
Answers Calls and Chats professionally with a focus on accurate data capture and excellent customer service
Ensures that the informat
Key Deliverables / Primary Functions:
Business Analysis and Business Growth
Responsible for investigative work to seek effective business solutions and, organises their implementation through
Key Deliverables / Primary Functions:
Monitors and reports on service levels
Owns the "front office" - all of the customer/user experience: Service Desk, Service Level Managem
Job Requirements:
Grade 12/ NQF 4
5 - 7 years' experience in the management of a Retail Branch
Proven Track record in the positive management of an agri-business will serve as recommenda
Key Responsibilities:
Act as a main client contact from TMF for global clients
Responsible for building and maintaining relationships with key service/functional owners on client accounts and
Manage daily operations:
Drive and manage client service objectives and call times
Ensure correct procedures are followed and give direction to employees on what to do and how to improve
Sup
Description
To provide professional first line support to clients and sales support
Render client services Adhere to client service procedures: maturities, policy contracts, loan applications,
Key Purpose
To take inbound calls from Health Professionals, regarding claims queries and provide first time resolution. Provide excellent service and quality through Discovery Service Standards.