Purpose Statement
To prevent losses due to bad debt and maximise client rehabilitation and retention through:
Performing collections calls (inbound and outbound) on defaulting clients and nego
Purpose Statement
To prevent losses due to bad debt and maximise client rehabilitation and retention through:
Performing collections calls (inbound and outbound) on defaulting clients and nego
About the job
At Indie, we’re building world-class financial products for a mobile-native generation. A central part of that vision is building the best customer service experience in the fin
What will you do?
Effective servicing clients via telephone, mail and walk-in interactions with all retirement fund administrative matters
Adhering to the implemented processes, policies and p
Specific Accountabilities Include
Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
Escorting and directing arriving and departing passenger
Job Role
Provides quality service to passenger in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company’s commercial and safety standards
Accountabilities
Contribute to realisation of Station Budget by increasing materialization and optimising group sales for South Africa.
Report on other airlines practice (sales conditions) to
Purpose Statement
To provide a support service to the Capitec Bank branch environment by ensuring technical queries are responded to and resolved within the contracted service level agreement.
About you
You love helping people and know that an angry customer is just a golden opportunity. Hearing people say "Thanks! You're my hero for the day!" is what gets you out of bed
Job Description
This role forms an integral part of contributing towards the overall Sage strategy of cloud first, and delivering expert knowledge towards effortless Omni channel experience a
Job Responsibilities
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate
Responsibilities
You will be responsible for leading our support team to provide excellent customer service and resolve all technical issues. In addition you will be responsible for reviewing, impl
Job Description
IT orientated – basic knowledge
Able to work without supervision
Able to work under pressure (High pressure , short deadlines)
Team player
Exceptional communication
Core Description
Provides remote support and assistance to BCX Active Retail clients, using appropriate solutions that satisfy client needs and BCX methodologies. Determining root cause as per call
Process
Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
Contribute to the provision of a comprehensi
Purpose
To contact prospective customers to sell products and achieve set targets in compliance with set quality standards through the execution of predefined objectives as per agreed standard oper
Job Description
Providing customer service and support: Answer inbound calls and respond to written queries timeously. Managing all queries through to resolution ensuring that first call resolution
What will make you successful in this role?
Qualification & experience :
Grade 12 qualification
At least 2 years’ experience within a Sales Outbound Call Centre (with target