Job Description
The Agent is responsible to effectively assist customers with general and specific queries, by providing a consistent standard of service and compliance and to troubleshoot probl
Role Overview: To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally ans
WHAT WILL YOU DO
The Contact Centre Agent will fulfil duties such as registration of claims, loading of Insurance and Value-Added Services claims, assisting Brokers/Clients (Internal /External) wit
Job Summary
Reporting into the Head of Equity Trading and dotted line into the Head of Electronic Sales. This person would be responsible for managing the direct market access client portfolios and
About The Position
Reporting to the Manager Product TFM, the role will require a highly engaging and interactive personality with professional communication, written and verbal skills; as well as t
Job Description
Main purpose of Job
Under minimal supervision, to provide inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the client SL
Purpose
To deliver service agent services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Minimum Experience
1 - 2 years experience
Job Description
The Agent will be responsible for multiple Customer Service related functions.
Logging De, re and repair cases, following up until completion
Maintaining database administrati
Job purpose: To collect outstanding amounts for Lexie Hearing clients. Have at least 50 conversations with clients in arrears per shift.
REQUIREMENTS
Minimum education (essential):
Requirements
A Bachelor's degree or National Diploma or equivalent qualification in ICT.
Minimum 2 years ICT experience.
Microsoft Certified Desktop Support Technician (added advantage)
Our Customer Services department requires agents with a real passion for retail and commitment to a high level of customer service, to work in our Multimedia Department and Ecommerce team.
Key Resp
Job Purpose
To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained.
Job Resp
Opportunity
Has responsibility for timely and accurate updating and entering of data as per process. Reports tasks in an efficient manner to achieve high customer satisfaction and support timely Ve
KEY RESPONSABILITIES
Manage customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions
effective handling of escalated situations and c
Key Responsibilities
Handle all customer enquiries and queries
Customer service and processing data – promptly respond to outbound/inbound calls and consistently uses
As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst t
