Main Responsibilities
Opening all emailed cases and escalating to operations if further management required.
Delivering an efficient and professional service for all cases following the correc
THE OPPORTUNITY
We have an opportunity for a Customer Care Service Agent to join our team. The purpose of this role is to tend to customer service queries and then offer a unique and innovative
Objectives of this role
Strategize, implement, and oversee processes for increased productivity and growth of the aftermarket business
Design and monitor operational programs that achieve orga
What you will do
The Main Purpose of the Job is to be a key-player to deliver the Customer Charter and achieve high customer satisfaction combined with optimized aftermarket profitability. Se
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable an
Required Experience & Qualifications
2 years’ relevant experience in a similar position within a 5-star hotel environment
Professional and pleasant disposition
People centric with
Role Objectives / Responsibilities
To manage the information desk during trading hours ensuring:
The information desk is presentable at all times
A professional and personal image is upheld
Minimum Qualifications
Grade 12
Full proficiency on Microsoft office: Excel, word, Power point, email
Bilingual, English and Afrikaans(3rd African language beneficial)
Must have experience
Educational requirements:
Minimum requirement of Grade 12 however a post school qualification more advantageous
Minimum 1 years proven experience in academic and programme administration
Tec
Key Outputs
Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system(e.g. SAP/CRM) and report writing.
Open work orders and o
Duties & Responsibilities
Operational Delivery:
Ensure that all meetings booked by clients on the ERS system are confirmed and confirmation communicated to relevant client.
Support offi
Role Purpose
Deliver professional service to clients through various servicing channels (inbound calls, emails, walk—in interactions etc.), responding to their needs, concerns and complain
Job Description
Essential responsibilities:
Identifies business opportunities within his/her zone particularly to increase share and maximize One GE Healthcare service sales revenues
Respon
Job Description
Essential Responsibilities:
Oversee customer contract management in the Service ERP (contract addition, modification & deletion)
Timely and accurate billing of customers
Position Objective:
The Customer Services Administrator provides important back office support, effective liaison, and assistance to the customer engaging team ensuring they can focus on meeting th
Job Description
We are looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidat
PURPOSE OF THE ROLE
Monitor and attend to all tickets related to the Service Delivery Coordinator Role with specific focus on Access, Smart Hands. Remote Hands, Cancellations and wireless planning
PURPOSE OF THE ROLE
Proactively identify roadblocks to high quality servicing and implement strategies to deliver the required level of service to the client, utilizing the on-site resources.&