Role Purpose
As a Service Specialist within our RISO Service Centre, you will be one of Momentum's brand representatives. The main purpose of your role will be to increase cl
Description
The Customer Service (CS) Sr. Country Lead, South Africa (ZA) is responsible for the strategic and operational direction, network set up, program management, coordination, quality, prod
Description of the role and purpose of the job:
The Service Desk Analyst is the first point of contact for user who call the IT Service Desk. Providing the highest level of customer service,
Key Performance Areas would include, but are not limited to:
First contact and first call customer support:
Offer first call resolution support to customers via telephone, WhatsApp, Webchat,
Key Performance Areas would include, but are not limited to:
First contact and first call customer support:
Offer first call resolution support to customers via telephone, WhatsApp, Webchat,
Description
Duties and Responsibilities
Logs and tracks all enquiries and complaints on the system (first line of support).
Handles all general and specific telephonic contact.
Assist wal
What will you do?
The purpose of this position is to provide support to the Relationship Managers and is responsible for delivering quality service to customers, who could be either internal or ext
Responsibilities
Coordinate and prepare export shipments proactively from collection to final delivery whilst ensuring all shipments are processed and controlled in accordance with local and int
RESPONSIBILITIES:
Ensure Safety regulations are adhered at all times regarding Dangerous Goods;
Ensure general safety and security around the aircraft;
Obtain boarding clearance for passenge
Main purpose of job:
Service and maintain alarm systems for domestic, commercial, and industrial sectors.
Qualification & experience:
Matric Or Equivalent
Minimum 5 years’ expe
About this Position
Mimecast is looking for an experienced Customer Success leader to own and drive the strategy for our high volume / SMB customer base. The Senior Director, SMB Customer Success w
POSITION SUMMARY
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerat
Minimum Requirements:
Post Graduate diploma with CTA and must be qualified CA (SA);
6 - 8 years relevant working experience;
Knowledge of research methodology and good skil
Minimum Requirements:
Grade 12 plus BA Degree in Social Sciences / Developmental Studies / Gender Studies (NQF level 7).
5 – 7 years’ experience working with women and
PURPOSE
Co-ordinate and monitor the activities of on-site contractors and inspectors to ensure effective service delivery in informal sectors with regards to supply and maintenance of water tankers
Key responsibilities and duties:
Become a Customer Success ambassador for ERM Libryo.
Manage relationships and a selection of key customer accounts
Deploy large projects and open opportuniti
Key Outputs
Will be responsible for maintaining, servicing and repairs , Perkins and Caterpillar Engines associated with Industrial OEM units and Generators.
Repair of all faults that is ident
JOB PURPOSE
Lead, guide and coach team members to execute tasks to achieve set objectives. Responsible to provide first tier technical support to customers. To support business units and customers