What you’ll do:
Onsite and Remote User Support to Client.
General maintenance to office/boardrooms.
VIP User Support.
Diagnose Hardware issues.
Reload.
Machines.
Network Suppor
REQUIREMENTS:
Grade 12
5 years’ experience in a service environment
CRM/SAGE X3 / knowledge of advanced Excel and report functions
Experience in water heating systems and Major appli
REQUIREMENTS:
Matric / NQF4
Working knowledge of MS Office
Typing speed of 25wpm/80%
12 months sales experience in an upsell / cross-sell environment
Problem Solver
Customer Service Or
REQUIREMENTS:
Matric/NQF Level 4
Proficient in MS Office
6 months CC experience (Chat) - 6 Months CC or retail experience (Voice)
Proficiency at CEFR Level B2 - Chat Agents
Attention to
Purpose of the Position
The CVM Senior Specialist CVM Outbound is responsible for overseeing and managing the day-to-day operations of the Customer Value Management Outbound call center. This role
Operatinal output
Perform analysis to uncover potential ARPU uplift opportunities on subscriber cohorts for bespoke targeting and treatment.
Work closely with the Customer Engagement team to u
Purpose of the Position
To lead Campaign reporting and analysis, through performance analysis in order to enable conception, execution and measurement of campaigns across the customer life cycle
Job Description
To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maint
Job Description
This client is home to the world’s leading online luxury, fashion, and style destinations. Through their multi-brand online stores they have over 20 years’ experience in
Job Description
Primary Job Duties & Responsibilities
Assess customer situations to provide quotes, policy inquiries and changes, billing questions, and technical support.
Review and re
Job Description
To deliver effective solutions for customers to enable smooth transitions. High performance individuals, with exceptional communication and analytical skills, to provide our client&
Main purpose
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining comm
What the role offers:
Opportunity to make significant business impact by building UXUI service understanding, and adding value to existing and new products and software through UXUI.
MINIMUM REQUIREMENTS
Matric certificate/ equivalent
Competent B certificate
Valid Driver’s license
Medically fit
EXPERIENCE, KNOWLEDGE & SKILLS
2 years of Experience i
Duties & Responsibilities
To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
To ensure that the
Duties & Responsibilities
To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
To ensure that the
WHAT YOU WILL ENJOY DOING
Ensure that customer orders are handled starting from the order confirmation until the loading of products as per the agreed delivery time and that trucks are org
Requirements:
Grade 12 coupled with at least 2 years experience in the Travel Industry
Working knowledge of Dophin and Hermes an advantage
GDS experience ESSENTIAL
Previous Travel Industry