Warehouse and Operations Manager at Helderberg Personnel

Key Responsibilities:

• Develop and implement strategies to optimise warehouse operations, including inventory management, order fulfilment, and logistics.
• Oversee the receiving, storage, and distribution of goods, ensuring accuracy and timeliness.
• Manage and lead a team of warehouse staff, including hiring, training, scheduling, and performance evaluations.
• Collaborate with other departments, such as eCommerce and customer service, to ensure seamless operations and customer satisfaction.
• Maintain accurate inventory records, conduct regular cycle counts, and coordinate physical inventory audits.
• Implement and improve operational processes and systems to increase efficiency and reduce costs.
• Ensure compliance with health and safety regulations and maintain a safe working environment.
• Analyse operational data and key performance indicators to identify areas of improvement and implement corrective actions.
• Monitor and manage warehouse equipment and supplies, identifying maintenance needs and coordinating repairs or replacements.
• Stay updated with industry trends and implement best practices in warehouse and operations management.
• Ad hoc duties as and when required

Knowledge/Experience Required:

• Minimum of 10 years’ experience in warehousing/operations of which at least 5 years should be in senior management
• Valid unendorsed Code 8 driver’s license
• Computer literacy and knowledge of stock-taking systems
• In-depth knowledge and understanding of warehousing, logistics, and operations
• Proven ability to manage, lead, and develop the capability of a team
• Knowledge of disciplinary procedures
• Knowledge of health and safety regulations related to warehouse operations

Skills & Qualifications:

• Relevant B degree or National Diploma in Operations/Warehousing/Logistics
• Tertiary qualification in Management
• Microsoft Office Suite
• Proficient in using warehouse management systems and other relevant software