UX designer at Capitec Bank

Purpose Statement

• To apply deep subject matter expertise to influence the development and integration of UX standards into the product development life cycle.
• To work independently and assume decision making authority and ownership of the successful end-to-end delivery (development, implementation, evaluation and enhancement) of complex UX solutions, in line with the business, product and UX strategies, as well as brand fundamentals.
• Spearhead UX operations by implementing processes, documentation, and cross-functional collaboration to streamline design workflows and elevate user experiences.

Education (Minimum)

• A relevant tertiary qualification in Design

Education (Ideal or Preferred)

• Bachelor's Degree in Design

Knowledge and Experience

Experience:

Minimum:

• 4 - 5 years’ experience in User Experience design.
• Strong creative background to support UX methodologies.
• Experience in leading projects from beginning to end.
• Experience reporting to, presenting and engaging with Product Owners and Heads.
• Proven experience in conducting user research, interviews, surveys and usability studies, and translate findings into UX requirements.
• Strong experience in translating feature requirements into visual designs across platforms.
• Strong usability testing experience.
• Proven experience in using UX tools.
• Experience in championing design thinking for a wide range of products.

Ideal:

• Experience in the financial sector would be advantageous. 
• Creative background to support UX methodologies would be advantageous.
• Experience or background in analytics would be advantageous.
• Proficiency in Figma.

Knowledge:

Minimum:

• Excellent knowledge of User Experience design, principles, best practises and trends.
• Expert knowledge of UX design principles and techniques.
• Expert knowledge of design techniques (e.g., prototyping). 
• Expert understanding of visual elements (layout, type and fonts).
• Expert understanding of how best to employ these tools, techniques and principles in designs. 
• Agile project management principles.

Ideal:

• Knowledge of psychology, anthropology, and/or behavioural science (as it pertains to CX/UX principles).  
• Knowledge of analytics and data.

Skills

• Decision making skills
• Project Management Skills (Methodolgy Specific)
• Communications Skills
• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Additional Information

• Clear criminal and credit record