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At Sage, we energise the success of businesses and communities around the world through the imagination of our people and smart technology. Sage provides small and medium sized organisations with a range of easy-to-use, online and cloud business management software and services - from accounting and payroll, to enterprise resource planning, customer relation...
About the job
Job Description
The technical application specialist has responsibilities in the areas of technical application-based troubleshooting and application quality. The role contributes to the company’s strategic objective to provide exceptional quality product and service at all times.
The role focuses on providing error isolation and resolution services remotely through telephone, email and internet as necessary. All issues received from escalations must be resolved timeously and professionally. Application quality ensures that all software fulfils the requirements of the user to ensure high quality product releases.
Key Responsibilities
Must Have
Preferred
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