Engagement Manager at S&P Global

What’s in it for you:

• Learn about the different data across SPGI Group.
• Learn about Google Cloud solution.
• Learn more about data management.
• Get more experience in managing end to end data integration projects.

Responsibilities:

• Manage the First line ("front door") triage of any requests from business lines.
• Responsible for information gathering and qualification of incoming requests to drive engagement triage and routing through the Business Engagement process.
• Coordinate engagement between business line and Solutions owners to ensure scope, timeline and outcomes are aligned.
• Project managing larger engagements with internal business lines from inception to completion. Facilitating the communication of new requests and updates on existing product requests between product management and business lines to ensure new requirements are captured, qualified, and delivered.
• Post-delivery, maintain relationship, follow up with business lines to get feedback / lessons learnt as well as identifying future work and product requirements. (Similar to an account manager type role, but for internal business lines).

What We’re Looking For:

• Ability to communicate and present ideas clearly and concisely on all levels.
• Strong collaboration and teamwork skills.
• Strong organizational and project management skills.
• Strong analytical thinking and problem-solving skills.
• Ability to understand business requirements or logic into technical specifications and/or data structures.
• BSc in Computer Science, Engineering or Finance with at least 5 years of professional experience in a technical or analytical data related role. 
• Extensive working knowledge of databases and data modelling; Microsoft SQL preferred.
• Experience with at least one major cloud provider. AWS and GCP preferred. 
• Should be able to mentor and guide more junior team members.
• Proactive, self-starter and motivated - should be able to manage their own workload effectively and drive onboarding projects to completion. 
• Ability to work with various global teams (technical and non-technical), including product management, business, data governance, third party data suppliers, data engineering, development, and operations.
• Fluency in English, spoken and written.

Basic Qualifications:

• Bachelor’s degree