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Astron Energy is one of the leading suppliers of petroleum products in South Africa through its vast network of approximately 850 Caltex-branded service stations. Astron Energy will continue to manage the Caltex brand for a period of up to six years under licence from Chevron USA. Astron Energy owns and operates the countrys third-largest crude oil refine...
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MAIN JOB PURPOSE
Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
Customer Relationship Management
Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame.
First time fix rate and recall rate under the stipulated
Requirements.
Maintain customer relationship.
Internal Processes
Human Capital
Job
Qualifications and Experience
Strong Soft Skills
Knowledge
Education
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