Supervisor - Rosslyn - Pretoria at Bidvest International Logistics

Qualifications & Experience

• Senior certificate (Grade 12) or equivalent.
• Certificate in Logistics or equivalent.
• Valid Code 08 Drivers License.

Experience:

• ±2 years in a Supervising position.
• ±2 years in Warehousing / Stock yard operations.
• Vehicle Handling .
• Manage a team of people.

Key Responsibilities

Customer Satisfaction:

• Quick response to Customer queries and resolving thereof
• Ensure all processes are in support of customer expectations and also focussed on minimising risk
• Support Customer Liaison and also focus on minimising risk 
• Controlling of all Yard operational activities
• Ensure good Vehicle storage and handling governance according to client standards 
• Ensure that regular operations meetings are held with staff to manage output and expectations 
• Encourage continuous improvement of service
• Ensure that all quality objectives are measured and met 
• Manage the effective servicing & maintenance of all equipment within department  
• Ensure that battery reservations are printed and captured 
• Ensure that exports 
• Ensure compliance to good hygiene and housekeeping disciplines within all areas under responsibilities 
• Ensure that the department aligns itself to the BidvestIL corporate framework and that all signage and uniforms uphold the image of BidvestIL 
• Monitor and maintain discipline in all areas of responsibility
• Fuel management  

KPI's & Reporting: 

• Daily, Weekly and Monthly measurement and reporting of KPI Achievement                                
• Ensure on time submission and accuracy of daily/weekly / monthly management reports                                
• Ensure that all KPI's are achieved                                
• Ensure that all quality objectives are met Identification and Management of KPI's for the operation and ensure that they are known and understood by all staff 

People Management:

• Ensure that staff Productivity in all operations are measured and achieved 
• Establish KPI's for subordinates and manage accordingly
• Conduct Performance Appraisals of staff in line with company deadlines    
• Manage leave days of staff not to exceed more than 15 days of leave per staff member, or have excessive leave  
• Manage absenteeism and ensure BidvestIL code of conduct are understood and not transgressed by
• Ensure all staff within facility comply with correct daily use of PPE and uniforms 
• Ensure general well being of personnel, including discipline 
• Motivating all staff
• Succession management

Inventory Management: 

• Ensure & maintain high level of Inventory accuracy                                
• Maintaining of accurate stock levels
• Resolving of anomalies picked up

ISO:

• Ensure processes and procedures are in line with the customer expectation
• Filing of all operational documentation daily as per ISO procedure
• Job observations
• Internal ISO Audits

SHE:

• Reporting of any incident as and when it happens
• Ensure compliance to correct PPE at all times
• Ensuring compliance to SHE procedures and standards
• Incident Investigations 
• Monthly SHE checklists to be completed
• Adherence to specific SHE appointment

5S:

• Ensuring the maintaining of 5S in areas of responsibility
• 5S checklists to be completed continuously

General Administration:

• Maintain proper archiving procedures 
• Recording, filing and archiving of operational documentation          
• Be creatively involved in daily meetings
• Assist the Controller in areas where and when required 
• Ensure BidvestIL code of conduct are understood and not transgressed by